Welcome to the New Webkinz!

 

Webkinz is NEW and IMPROVED!

 

Check out this video all about the new ways to care for your pet while earning Family Score and prizes!

 

 

 

 

Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.

 

With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!

 

Want to learn more about known issues with the current release and items? Click here.

 

What do you think of your NEW Webkinz World? Let us know in the comments below!

 

 

If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:

 

1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.

 

2) Check that your Flash Player is up to date.

 

3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.

 

4) Try a new browser.

 

5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.

 

 

***UPDATE July 19, 2015***

 

 

For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.

 

***UPDATE July 20, 2015***

To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.

 

895 Responses to Welcome to the New Webkinz!

  1. jerica0925 says:

    i reallly dont like the new webkinz x i just wish u guys fixed the important stuff instead of completely changing webkinz i liked the old webkinz. not so sure if i want to continue playing the only reason i still play after checking it out today is because i care about my pets now they’re just way too demanding and they creepily know my name. i really dont like the new webkinz x please fix it. i hope by nuly 14 its all better

  2. jerica0925 says:

    my pets are getting hungry way too fast i left them sleeping for about 2 hours and their hunger was at 0. And at a bunch of places the things to do icon and home icon are too far down on the page which is pretty annoying anyways i know you guys at ganz are trying your best but it is a bit annoting

  3. zeph317 says:

    This is not good, Ganz. I’m sure you thought the change was a good idea. It’s not. Webkinz should be fun and relaxing. It shouldn’t be something you can’t wait to leave, and now that’s how it is for me. I dread logging on to do the daily activities because the pets are constantly unhappy, tired, and hungry no matter what you do. My account balance is going down, not up, and my surplus of food is fast disappearing. One glitch I haven’t heard from others. Wing’s room is “broken”. The walls don’t meet the floor. Can you fix that?

  4. Ikawolf says:

    “Playing with your pet a lot will make it hungry, but one nice meal will fill them right up!” By one nice meal, do you mean all of the food in my inventory?

  5. Ikawolf says:

    I don’t mind the simple things like feeding them snacks, changing their outfits or playing games. It’s fun and it helps the family score go up. But what I don’t like is how quickly their hunger and energy depletes. That isn’t realistic. Simple things like clicking the ‘Make A Wish’ button on the Wishing Well 2 game made my pet’s hunger bar plummet. I just harvested my gigantic garden yesterday and it’s all gone. This is the one single thing I can’t stand. Another is that when I have my room zoomed in and I click on ‘messages’ or ‘notifications’ or whatever, the popup is precisely at the same scale, exceeding beyond the browser perimeter so that I can’t access the ‘close’ button.

  6. Meowmix11 says:

    I’ve been playing Webkinz since I was a kid and the website first came out. I’ve always loved to get on and play in the arcade. This being said, the new update makes it impossible for me to play in the arcade for any amount of time. Maybe I can get one or two games in before my pet’s annoying “YAWWWWN” is scrolling across the lower left hand corner of my screen (usually less than five minutes of play time before I’m 100% depleted). I don’t mind that some of my items aren’t showing up or that the system seems to be overall filled with other small glitches, but issues as large as the energy meter aren’t okay. This system was obviously launched before it was ready and is quite frankly, impossible to play. I can’t afford to feed my pets much less play with them. Also lets be real, I don’t play Webkinz to feel like I have a horde of needy toddlers asking for constant attention; I play to relax and have fun. It’s no wonder that so many players are leaving and I can’t say that I won’t be doing the same if this doesn’t improve over the next few days.

  7. texasbeth says:

    I really can’t stand my pets all frowning at me all the time! They are all starving to death and so needy that I want to leave all 177 of them on someone’s doorstep with a note attached to them asking them to adopt them. I have real children and pets who must be entertained, fed, and shopped for, and none of them are even a quarter as annoying as my little Webkinz family is now. :( I love decorating my rooms and playing games in PEACE. This is not peaceful. This is stressful and sad. If I wanted that, I’d play with my annoying, neglected Zum family. The prizes are AWESOME. But not worth the stress.

  8. ii1997 says:

    This is terrible. These pets are so demanding and if they don’t get what they want the become “depressed”. This teaches kids that if they can’t have something immediately they should throw a fit. In today’s increasingly rushed society, I don’t believe that we should be teaching our children that it is okay to throw a fit when something isn’t immediately presented to them. In face, we should be teaching them patience and kindness, not how to become spoiled little brats.

  9. Indomie906 says:

    Hey webkinz people could you please change webkinz back, not trying to be rude just liked the old set up better. thank you

  10. winterwarriorwolf says:

    Genelle: I’m missing the Red Scarlet (or maybe it was Red Ruby??) Gemstone Lamp in my dock. It was a floaty clicky from last week, I believe. It showed up in my furniture instead of objects, like the other gemstone lamps, and now that the Webkinz X is here, it is neither in furniture or objects. Help!

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