Webkinz is NEW and IMPROVED!
Check out this video all about the new ways to care for your pet while earning Family Score and prizes!
Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.
With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!
Want to learn more about known issues with the current release and items? Click here.
What do you think of your NEW Webkinz World? Let us know in the comments below!
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
***UPDATE July 19, 2015***
For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.
***UPDATE July 20, 2015***
To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.
Okay Everyone. Webkinz is trying new things. I understand everyone’s frustration. When I open prize boxes it freezes everything. But posting these comments help Webkinz realize what they need to fix. One thing: When I feed my pet the bar goes DOWN and not UP. Also pets are too demanding. Another thing: Log in takes to long and I have to try too many times Just hang in there Kinzville players. Webkinz and everyone else just needs to adjust.
What’s happened with gardening? If I click on a plant now, all it says is that it’s not ready to be harvested. Do we no longer need to care for veggies? Because that would be great! Unfortunately, all my pets are hungry now and I need to harvest stuff to feed them. I’m not loving some of the changes, but I’ll give it a few days to adjust. I like the idea of not having to rake gardens though.
I think I’ll take a vacation from Webkinz for the next couple of months until things get ironed out. I’m tired of having to X out of the game every few minutes because it freezes up. Good luck with all the fixes. See you in the fall.
i can not change the size of the tab and i used to be able to and i like to have more that one tab up so now i really sad and it is all pixeated and i hate webkinz sure is new but i hate hate hate the new one this is not a improvement why webkinz why did u do this i spent lots of money on this game and now i thinking of quitting it i hate the new webkinz you guys should make ity a option to play on the old webkinz world not just on the new one
I honestly hate it i miss the old webkinz. its lagging freezing and it doesnt just freeze webkinz it freezes my whole computer. I tried to like it i really did i just cant. My few friends that didnt quit are on the verge of quitting thanks alot ganz. You really did this one well. i want to stay i grew up with this game and i loved it. But not ganz has made it into a money pit. Thats all they care for its not about the happiness anymore its about how much money there making. Were has the world gone. I know i definitly will not be renewing my deluxe or buying anything else from these people!
Game takes to long to load, every page changes takes forever, all my pet does is whine. Game won’t even load on some of my systems. Sorry but this is a terrible upgrade or is it meant to be a downgrade.
Hello, Genelle. Sorry to bombard you with questions, as I’m sure you’ve already gotten a ton! But I have a few concerns. One: will the televisions be fixed with the other issues that are being addressed, so we can watch t.v again? Will we be able to use the toilets and will our pets say “that’s a relief” or something like that when they’re done, like they used to? And also, I have my Spider/Space Monkey’s PSI and it isn’t working. I’m guessing it’s because it is like the television? Will that work again? Also, another thing regarding televisions: My Webkinz super fan television looks weird :/ It completely changed it’s shape and color and I’m not sure why. I’m going to guess that is another glitch that will be fixed, but I’m just letting you know! Thanks! (: and sorry if what I said was confusing!
I think this will be fun!!! Love the zoom feature that is cool. And-your webkinz call you by name!!! All the accounts Ganz worked on to make that possible Thanks for all your hard work and can’t wait to see what is next for Webkinz. I am not quitting!!!!!!!!!!!!!
I don’t love the changes and I wish that Webkinz stayed the same, but I’m getting used to it (: And I think that in the end it’s not going to be bad. It’s an adventure, I suppose… and I’m up for it.
THIS IS TOO HARD TO HANDLE. I have many pets and while the new needs for the pets to add family score is fun, it is sad to see my pets frowning and it is extremely difficult to keep 100+ pets hunger meters up. Could pets meters just freeze when they are not being played with please?! The heart can still go down because that doesn’t affect the mood of the pets, but the other meteres HUNGER ESPECIALLY should just stay in place when not being played with.