Webkinz is NEW and IMPROVED!
Check out this video all about the new ways to care for your pet while earning Family Score and prizes!
Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.
With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!
Want to learn more about known issues with the current release and items? Click here.
What do you think of your NEW Webkinz World? Let us know in the comments below!
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
***UPDATE July 19, 2015***
For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.
***UPDATE July 20, 2015***
To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.
i miss the old webkinz! and also, is it just me or does the screen for your pets rooms look blurry?
where is the marshmallow icon ? It doesn’t show with my challenges.
I hope the hunger bar is fixed soon. Before this update, I had just under 126,000 kinz cash. As of a few moments ago, I have just over 95,000 kinz cash because of all the food I’m having to buy. :-(
this is very confusing. I guess it will take sometime to figure out
When I said, both webkinz: The old Webkinz it used to be and the New Webkinz.
Please help.. since the start of webkinzX I have been unable to use my arrow keys, like for the color storm game… (which is now part of finishing the current challenge) Nothing happens when I press them.
I have grandchildren with disabilities and they can’t play the new webkinz, please have both!!!
WHY CAN’T WE HAVE BOTH WEBKINZ to make everyone happy!!!
i just watched the video and it didn’t tell me how to switch pets i think i might stop playing webkinz, i’m sorry but i don’t what to do there’s lots of problems i wish i could have the old version :(
WHERE IS THE MARSHMELLOW CHALLANG? I can’t complete it if there isn’t an icon to ask my friends for marshmellow. HELP
It’s on your Map of Kinzville!