Webkinz is NEW and IMPROVED!
Check out this video all about the new ways to care for your pet while earning Family Score and prizes!
Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.
With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!
Want to learn more about known issues with the current release and items? Click here.
What do you think of your NEW Webkinz World? Let us know in the comments below!
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
***UPDATE July 19, 2015***
For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.
***UPDATE July 20, 2015***
To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.
Wow, words do not begin to express how disappointed we are with what Ganz has done to Webkinz World. Our family has had multiple accounts for 10 yrs and I think these changes are a very poor idea. We have spent a small fortune on these accounts thinking it would be a fun thing to share with our family for years to come. Something our grand-kids would have fun with too, but nothing is even close to the same. The people that have supported you from the beginning can not possibly be happy about this mess. I believe you should consider a “classic” option for long time users that would like to “opt out” of your “New And Improved” sight. Over the years we have seen many changes on Webkinz World, most were pretty good, but this is not.
There is an issue with the park, movement is slow as a snail – no fun. There are problems with the Sweet 16 items – I bought 2 bookcases and they did not appear in my dock, the fancy desk appears as a blue blob when I try to place it in the room. The swim pool from the Beach House disappears as soon as I place in the room. These are a few of my problems – no a good role out. Very sad.
Ganz, my pets are 0% hungry EVERY TIME!!!! This is a waste of kinzcash on food. Please fix this!! My 7th year starts december first, I realy don’t want to quit!!
Before writing this, know that my family and I have been playing Webkinz for years. Change is often difficult so we have been trying to be patient. I am hopeful 7/14 will repair all the glitches. I use Firefox and so far no matter what resolution or screen size I use, I am unable to have a clear, full visual of the Webkinz platform. It’s like it’s hijacked the window, too, cuz I can’t make it larger or smaller. The ads are ½ off the screen. There are no arrows on my map so getting from one side of my house to the other takes a while. I can’t see the activity I am doing and my dock at the same time; I have to scroll up and down. Usually I am missing what my pet is requesting because of this. Items in the dock are so small now and this is disappointing. My dock is right across the same area as my car is on Spree so I can’t see car. My pets don’t animate fluidly and take forever to get from point A to point B in the park. Yes, I’ve cleared my cache, rebooted, etc. I guess we all have different reasons for playing Webkinz and reasons we enjoy it. I like building rooms and dressing my pets. I do the dailies and enjoy the challenges – but these would be the only reasons I play arcade games. I am happy to learn after 7/14 pets won’t be so needy or ungrateful cuz right now all my pets are sad, starving, and highly demanding. They own every outfit yet still want a new one. This is why I don’t have a Zum lol. I wish there was a button to allow pets to interact more if you want that or be the way they were before X. I miss the meters and it would be helpful to have the points associated with items, for example if eggs give more points than cream soda and how many more so you before you buy. Can’t wait to log in 7/15!
I agree, I don’t like this. If it was a mix of the old and the new one, I think it would be better. To the map in the room, I found out, that you can click and move it without it jumping to that room you just clicked, when you click on the room you want to go to just click jump and you’re there. At least they fixed that because I had so many problems with the house map.
One thing I would say, is that after seeing the updates close up I have liked them better, but I wish the pets weren’t so demanding all the time.
I love the fact that the food and clothes, etc are always there. Would it be possible to raise the games a bit so that the bar isn’t blocking important stuff? When I play Spree I can’t see what’s coming up next. Thanks Ganz!
Don’t have enough kinz cash to keep buying food and im running out of food.
me too this is crazy, annoying and confusing and things are just disappearing
Some floors (including the outdoor one) are a little wider than they should be. Also, when I tried to place that red couch from Spree in an underwater room, it was placed on the wall. It is invisible and I can’t remove it :(
The Elephant Kinzbanz Wall Art appears in the dock as that red couch, but when you place it looks normal. I managed to remove it from the room.
You need to have a new message every day about fixes and continued problems. Getting to the end of the two current problem threads take too long.
Alright, I know I said before that I was going on strike until webkinz world was changed back to the way it was, but I’m changing my words. I’m going to keep commenting on how TERRIBLE the new WebkinzX is, and hopefully people who have the same opinion will help me in doing the same thing. I don’t know about all the others who hate the new update, but I’m willing to fight for the old Webkinz World. Are you?
This update is a mess!
Yea… I think i’m giving up on Webkinz for a while… please change it back…