Webkinz is NEW and IMPROVED!
Check out this video all about the new ways to care for your pet while earning Family Score and prizes!
Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.
With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!
Want to learn more about known issues with the current release and items? Click here.
What do you think of your NEW Webkinz World? Let us know in the comments below!
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
***UPDATE July 19, 2015***
For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.
***UPDATE July 20, 2015***
To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.
I find this new WebkinzX very frustrating. I spend over 100W feeding each pet to “fill” them, then I sign out for a little while and when I come back they’re back to “0″ Hunger! They’re constantly sad even when their heart is completely full. They say they’re tired and need a nap even when they’re in bed already. I finally fill up their hearts after working at it for hours and the next day the heart is completely empty. I know you’re still working out the kinks, but if it doesn’t get better I’m going to cancel my deluxe membership – it’s just not worth the frustration
Dr. Quack has retired… I liked him. Now you can’t play with the same pet for to long… dang. Is there a way to get the old Webkinz back? This is kinda confusing and Dr. quack is gone.
I like prizes from pets .The rest I do not like
I like the prizes you get from pets, Could of left the rest alone. Have to move the spot up and down to trade. Everything is not on one page. Thanks for prizes
I have read about the hunger issue, and agree. I did not read about their pet needing to go back to sleep constantly. I play for 20 mins. and all energy is gone. I keep having to switch out pets and putting them back to bed. Very needy and not enjoyable. PS my other accounts don’t seem to have this problem as bad.
I hope everyone’s problems get fixed. Thank you, Ganz for doing your best to solve the update problems. ~Spokanegirl7
Hi Ganz, since yesterday there’s been red letters in the Kinzville Park. I hope this is just an update glitch because its hard to talk to my friends with them. Please fix this when you can, Ganz. Everyone in the park wants them gone. ~Spokanegirl7
it’s very bothersome. the screen is always cluttered. they must be fed SOOO much to get full. once their hearts fill up, they still ask for things and get sad when I don’t do them. If I am trying to play a game, and their happy meter goes down it’s also very annoying. Too much is deluxe, but I am ok with that. (sadly)
Webkinz X is a fun upgrade, but it’s mostly just stressed me out. I’ve spent more KinzCash than I would like on food. FOOD. My pets get hungry too fast, and I have about 80 of them, so it’s difficult to take care of them all! -_-
I am not happy with the update due to not having the latest Windows, so I can’t get in at all!!! Very disappointed, I have been playing for many years and can’t play now and I am deluxe as well!! Please fix this!!