Webkinz is NEW and IMPROVED!
Check out this video all about the new ways to care for your pet while earning Family Score and prizes!
Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.
With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!
Want to learn more about known issues with the current release and items? Click here.
What do you think of your NEW Webkinz World? Let us know in the comments below!
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
***UPDATE July 19, 2015***
For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.
***UPDATE July 20, 2015***
To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.
is anyone else having trouble with the fairy?
I really want the old webkinz format back! It just seems like more work having to fix all these glitches and rebalancing food and energy levels. I’ve been a webkinz fan for 10 years now and it’s one of the few things that I do daily that brings me happiness. My pet is so hungry ALL the time. I logged in and immediately had to feed my pet 10 food items, then i played just ONE game in the arcade and my pet way hungry all over again with an empty food bar. It took another 10 items of food to fill it back up! I really wan to hear from someone about this, it’s so frustrating to login now that I’m just tempted to leave Webkinz all together. I really don’t want to but it just doesn’t make me happy anymore.
anyone having problems with daily delivery it doesn’t show up when I log in
i hate the new webkinz
Ok i wanted to see what the newest comments were but it will only go to the first ones when you hit the newer comments. Im so sad the site is so slow, lagging, One of the kids accounts has a blue strip over the bottom of the screen. Everything on the computer is up to date. The pets are just out of hand —all you do is maybe play enought to feed them buy them things. You cant do daily activities without them demanding other things. The Kinzcash has went down SOOOOOO much since this started. I can go to vacation island and feed them all 4 food items and they are still not full !! You spin the wishing well 5 times and they are ready to go to bed, but wasnt tired before the 5 wishes. Its not as fun almost stressfull !
Hi Webkinz! I have a pronlem with how webkinz is loading. It will load the noises, the quests,and the upper and lower bars (including pet) but nothing else i am really annoyed with this because i have new pets to upload and missed marshmallow collection for many days and have no chance at getting a grand prize now! Ive tryed using both chrome and internet explorer to get it to load but it wont! please help me!! If anyone knows how to fix this I will give them some goodies in the mail on webkinz! please help and thanks! -cakles1234
I’ve been giving this update a chance to work out the “kinks”. I thought the whole point was for you to realistically care for the pets. I’m going to run out of money as fast as I’m spending it on food! It takes 10 pieces of food items just to make our pets full. I have over 60 pets and there has to be a way to make it more realistic. My real dog at home doesn’t even eat that much food. Please, please, please do us a favor and fix the food levels!
What do you do about Kinzville Valley Home from Family score, just leave in your dock, because you can’t place in room?
Myself personally, I do not like the new update on Webkinz. I used to love going on Webkinz everyday but now it’s getting less and less enjoyable. I don’t understand why everything has to be updated to the latest technology all the time. I also don’t like how Deluxe members keep getting less and less things to do. With the new update, deluxe members can’t customize their docks and do fun little things like that anymore. I also do not appreciate how Webkinz is “supposed to fit all computer screens”. For me, I have to scroll down just to find my dock. In general, I wish Webkinz would just go back to the way it was before. :(
I am so not a fan-game play is slow and jerky-screens load way slower than they used to which was often too slow to begin with. Can’t always see everything like the dock items. Went to daily activities and there was no way to go anywhere else. Don’t understand why you had to make such drastic changes. I have so many pets and so does my niece and now neither one of us cares about playing-it became too complicated. Plus I don’t like not getting pets in stores-I will not order then online. Guess my money has been wasted-and we have like 12 pets still to adopt.Hope I can sell them to someone or that a miracle happens and this bad change gets reversed or at least much better. Will check in weekly for awhile to see how it is-am not optimistic. :(