Webkinz is NEW and IMPROVED!
Check out this video all about the new ways to care for your pet while earning Family Score and prizes!
Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.
With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!
Want to learn more about known issues with the current release and items? Click here.
What do you think of your NEW Webkinz World? Let us know in the comments below!
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
***UPDATE July 19, 2015***
For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.
***UPDATE July 20, 2015***
To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.
i’m finding that sometimes the pet meters are going down even when that pet isn’t in use, and I don’t think it is suppose to do that. I am all for the new changes. I understand that there are going to be tons of glitches early on, especially on the first day. but ganz has already said that they are going to continue to work out all the glitches, and eventually it will be as good as new and we will all be able to enjoy it for what it is. The changes they have made that people don’t like or are having trouble with will probably be either removed or fixed in a later update. Everything will work out fine. I believe Webkinz x has the potential to be really awesome, we all just have to give it a chance first, give ganz time to work out all the kinks and glitches so we can enjoy it for what it is meant to be. – Madman with a Box ♦ ♥ ♦
PLEASE make it so that we can play with mazin’ hamsters like Webkinz again. and, do accounts expire again?
How long can a comment be in moderation for?
IDK
I really like this update. i love the look of it, the fact that you do not have to load items in the dock, and how you can get more in touch with your pets. however, a few things are annoying, that bars go down super quickly, and when they do they put a sad look on my pet’s face that breaks my heart. also, mazin hamsters! why can you not use them in webkinz world any longer? i put so much work into one of mine, Rhino, who had levels at the Kinzville school so high that he placed well in every race he did. and now he’s just, gone. i hope that this is just a glitch that ganz will fix. it really ruined the update for me. also, do accounts still expire? i remember a while ago them saying that they don’t. i sure hope not, but if they don’t then why would they leave it on my pets? please reply if you know, Thanks.
I agree with what a lot of other people have been saying. The pet meters go down way to fast. if you do one thing, like a game in the arcade, or a class at the academy, their energy/hunger goes down by a significant amount.
We’re looking into exactly this type of issue as we make fixes over the next few weeks. It helps when players start playing because these adjustments are important.
This is going to take some getting used to! Won’t work on Chrome. Tried IE and managed to get logged in. But when I tried to open a gift box, the screen went blurry and froze. Tried to login again but after submitting user info and hitting enter the screen froze so I can’t access the account. After that, tried to login to other account and again the screen froze after submitting user info. For the little bit I was able to be on, it looked really good, just hope the glitches will be worked out soon and I’ll be able to get back in.
huh, it worked on crome for me, just keep tying i guess
Omg I am so eXcited! I just can’t seem to get into Webkinz World, it’s stuck on the loading page again! :)
I am not happy with it. I cannot even log into Webkinz World! I don’t like it. Whenever I log in, all I see is a loading screen that goes on repeatedly. The older webkinz log in screen is better. I’m sorry if you guys like it. I just cannot log into Webkinz succesfully!
The logout button should be available up front on all pages instead of buried in the widget in the upper corner. I too cannot see the whole page at once and have to scroll up and down to work everything. It loads the pages a little slow and the pets are demanding. Haven’t decided where I like that or not. It’s going to take some getting used to. Need the search bar on the dock. I know it’s coming. My store glitch got fixed in the changeover. Yeah!
Isn’t the logout button where you click options? Then it pops up?
I’ll try this later today. I went on today but a green W just showed.
I got the green W, too. When I hit refresh it took me to the login page. Hope it works for you!