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Account Help

This topic contains 0 replies, has 1 voice, and was last updated by livefortheappaws 10 years, 11 months ago.

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December 6, 2013 at 5:21 pm #832773

livefortheappaws
Member

Hi, I have an account from a few years ago, when I stopped playing, and i wanted to join again and get on that account. I bought a new webkinz, and i have the valid secret code, but i dont know the password or the email connected to the account. I have the username, and secret codes of pets connected to it. Can anyone give me advice on how to get back onto my account?
1. December 9, 2013 at 3:40 pm #834783
  
  mollyberger
  Member
  
  hi livefortheappaws! when you get on the log in screen there is a little thing that says forgot your password? click on it and it will ask for your username and a pet code. then it will email the password. but if you don’t know where it emailed it to you can always start a account for free. when you have a free account you will be limited to some things until you put a bought webkinz onto your account. when you have a free account you may choose whether you want a cat or a dog. you can name that animal and then when you adopt a bought webkinz the free webkinz you got will stay on your account so then you will have to pets! I hope this helped your dilemma!
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