Home › Forums › Ask Questions › Adopting a Pet
This topic contains 337 replies, has 200 voices, and was last updated by ldyrbud 9 months ago.
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February 24, 2014 at 2:27 pm #858313
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October 29, 2015 at 9:16 am #957923
My daughter bought a webkinz plush and does not have an account. She wants to start an account with the code that came with her plush. She went on Webkinz and tried to “create an account” … it keep sending her to the “adoption center” and it gives her the option to adopt a “free” pet. She doesn’t really want a free pet, she just wants to create an account with the pet that comes with the code that came with her plush. How can she go about doing this?
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September 18, 2015 at 9:29 am #954065
I purchased the Grumpy Cat thru the Ganz Store and adopted it on Sept 17, 2015. Is the Grumpy Cat considered “Any Plush Pet”? If yes, where is my One Month Free Deluxe membership?
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September 15, 2015 at 10:24 am #953414
I am confused about getting 10 pets with their hearts filled in one day. I thought something special happened but I did not see anything change. I have done this at least 3 times including the challenge. Is it special or not and what happens.
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September 9, 2015 at 12:33 pm #952964
Im not really sure where to report this problem. But on September 1 I adopted the tye dye pony. Septembers pet of the month, but I never received the pet of the month gift bag? Can someone please help me with this. I ordered this pet from amazon on the middle of August and I just really would appreciate it if you helped me. My user is j1k1s1. Thanks! :)
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September 9, 2015 at 12:54 pm #953193
You can contact our Customer Support department at webkinzsupport@ganz.comYou must be logged in to reply to this topic.
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