Home › Forums › Ask Questions › Adopting a Pet
This topic contains 337 replies, has 200 voices, and was last updated by ldyrbud 9 months ago.
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February 24, 2014 at 2:27 pm #858313
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January 21, 2016 at 9:16 am #970460
Hey Ganz, whats up with my Signature Elephants profile picture? He has my other elephants silhouette behind him! Man, it’s kinda scary. Almost like he has four ears XD It’s been like this ever since the update >.<
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January 18, 2016 at 10:39 am #969929
Help. I can’t find any actual Help/FAQ on the iOS app, nor can I find a search box on this site! I do not have the physical toy, but I would like to know how/where to adopt a baby pet because there are such cute baby items in the store. AND what are those paw things in the bottom right corner of some of the furniture and stuff for sale in the mobile app? AND is there any actual search box anywhere? Thank you.
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December 31, 2015 at 9:16 am #967040
We adopted pet #25 on Dec 25th but did not receive a superbed box. I thought we were supposed to get one for the 10th adoption and every 5th one after that. I filled out the customer service form but haven’t heard anything back-we didn’t even get an auto-reply saying it was received. Anyone have a suggestion for what we can do next? Thanks and happy new year!
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December 31, 2015 at 9:31 am #967107
You can also try emailing them directly at webkinzsupport@ganz.com
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December 1, 2015 at 10:11 am #962451
Can someone please tell me where to adopt my pet. I have a code and not a clue where to put it. It has been asked several times and no answer. Please help!!!
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December 1, 2015 at 10:22 am #962537
Log in to Webkinz World, click on the THINGS TO DO button in the lower right corner and click on Adoption Center at the top left. If you don’t already have a WW account, you will need to start one and adopt a free pet first.
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