Topic: GanzWorld & Webkinz Newz

GanzWorld & Webkinz Newz

This topic contains 1,550 replies, has 624 voices, and was last updated by planettome 1 week, 2 days ago.

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February 24, 2014 at 2:29 pm #858321

webkinzworld
Key Master
1. August 27, 2014 at 2:16 pm #875648
  
  Queen
  Member
  
  I have a question about the “free coupons” that you can get on the Daily Activities. I always click on it and the machine does its thing but then it says “Congratulations! You have a won a coupon for undefined% off at the Wshop!” and then it doesn’t give me a coupon! This has happened the last three times I have tried to get a coupon!! Please help!! ~Queen
  
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  - August 27, 2014 at 3:42 pm #875724
    
    Gennelle Webkinz
    Member
    
    Uh oh! Can you please email webkinzsupport@ganz.com with your username and they can help you out?
    
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    - August 27, 2014 at 4:33 pm #875759
      
      Queen
      Member
      
      Thank you! ~Queen
      
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2. August 27, 2014 at 2:16 pm #875646
  
  Mochagarden5
  Member
  
  Hi Gennelle! Is there a possibility that I can change the name of my pet? I named my Hippo “Emily” when I was 4 and I really want to change it!
  
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  - August 27, 2014 at 3:41 pm #875723
    
    Gennelle Webkinz
    Member
    
    Hey Mochagarden5! Unfortunately I’m told that at this point in time you cannot change your username. Sorry! But Emily is the cutest name ever, don’t you think??
    
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    - September 8, 2014 at 10:52 am #878238
      
      Fracktail
      Member
      
      Just out of curiosity, will GANZ be able to implement this option sometime in the future? I know this is probably an ages-old question by now, but many of my Webkinz have either misspelled names, names that have capitals in the wrong places, or names that I just plain don’t like anymore. It’s not really a big problem, because I have plenty of other Webkinz who are just fine, but I’m reluctant to use the ones that aren’t in the Clubhouse because they don’t really reflect how I wanted them to be. But I’m probably just crazy, so it’s no problem if that isn’t something GANZ is planning or willing to do. :)
      
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3. August 26, 2014 at 4:50 pm #875110
  
  Queen
  Member
  
  I would like to know why Zoey’s Design Academy will be discontinued in September?? I really enjoy that game and I want it to keep going!! ~Queen
  
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  - August 29, 2014 at 12:26 pm #876611
    
    JaneOfAllTrades
    Member
    
    @Queen, ME too!!!! I just got on and saw that!
    
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    - September 2, 2014 at 11:27 am #876735
      
      Queen
      Member
      
      My name on Zoey is Adrienne Estelle :) I was just getting good at that game!!! I’m so mad about this! ~Queen
      
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4. August 26, 2014 at 9:23 am #874589
  
  MEGWEBKINZ
  Member
  
  i dont think webkinz road trip came this year. PLZ LET IT COME BACK NEXT YEAR!!!
  
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5. August 25, 2014 at 10:04 am #873679
  
  xoingtoby
  Member
  
  When people make suggestions on WebkinzNewz how do you decide whether you will implement the idea or not? I know some are not possible, like having two pets occupy the same place at the same time, such as the bunk bed – but you’ve been able to work around that by make the bed two spaces. But what about the other ideas that should by easy to implement like new prizes? Do you decide when there is enough people who want it? Also, how often do you review these suggestions and questions?
  
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  - August 27, 2014 at 3:40 pm #875721
    
    Gennelle Webkinz
    Member
    
    We’re very aware of what our players are saying and suggesting in the comment section/forums here on Webkinz Newz and also on Facebook, Twitter, etc, because we’re always moderating and checking them. Unfortunately, a lot of suggestions we get (no matter how many people want them) are just not technically possible or if they are, must be planned far in advance if we decide to figure out how to do it (we plan more than a year, sometimes two, in advance for most of our updates). Bunk beds are a great example: we released our first-ever bunk bed in the eStore earlier this year after it was suggested by our players, it just took a little while to design! As for “easier” suggestions like pets or items, a lot of details must be taken into account before we design an item and unfortunately, we can’t normally accommodate player requests. Having said that, we have a Suggestions forum for a reason: we want to know what players want the most, and we’ll try our absolute best to keep making Webkinz better and better.
    
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