HELP ROCKERZ FOX OUTFIT GLITCH

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This topic contains 5 replies, has 5 voices, and was last updated by  designergirl101 11 years, 6 months ago.

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  • April 4, 2013 at 4:39 pm #735385

    fabgirl3828
    Member

    I recently bought the rockerz fox from webkinz. on the tag it says it comes with an outfit. So when i adopted the rockerz fox i open the gift the pet comes with, i got a space jacket, my pets PSI, and PSF and thats all i didnt get the outfit ive tried emailing ganz about but i dont think they ever got it? I need that outfit

    1. June 21, 2013 at 5:12 pm #775103

      Willow1419
      Member

      I got my clothes! I went to customer service and emailed them and they fixed the problem within a few days.

    2. June 20, 2013 at 4:25 pm #774205

      Willow1419
      Member

      Here is Webkinz number if you don’t want to wait for the to reply (1-866-932-5469)

    3. June 10, 2013 at 5:27 pm #769086

      opzyeah
      Member

      that really stinks! I really wish i could help but this is the only thing i got for you, try going to the share center and tell everyone that you didnt get the outfit, and mabye they will help! sorry but i’ve got nothin besides that :)

    4. June 3, 2013 at 4:37 pm #765982

      Willow1419
      Member

      The same exact thing happened to me. The outfit was the main thing why I wanted the Rockerz fox, and I was really sad and mad that I did not get it. I sent an email so i’m now waiting for a reply, I really hope they do something and give it too me.

    5. April 6, 2013 at 3:08 pm #735869

      forest85
      Member

      ask over on the webkinz world forum. someone there should be able to help you

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