Holiday Events

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This topic contains 104 replies, has 70 voices, and was last updated by  thicclemonss 9 months ago.

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  • February 24, 2014 at 2:28 pm #858319

    webkinzworld
    Key Master
    1. December 29, 2015 at 1:28 pm #966561

      e3459d
      Member

      I haven’t gotten my Christmas Day surprise box, even though I logged in on Christmas day. The same thing happened on Halloween when I logged in after collecting all the candy from the ghost in the clubhouse and it didn’t give me the broom, but the day after it appeared in my dock. I waited a little bit after Christmas to see if it would appear, but it hasn’t. Is this a glitch and am I the only one that this is happening to?

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      • December 29, 2015 at 1:35 pm #966584

        sally
        Key Master

        Please send an email to webkinzsupport@ganz.com and they will be able to assist you.

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    2. December 16, 2015 at 12:27 pm #964692

      43nana
      Member

      I’m having a problem collecting gifts from Miss Birdy in the Clubhouse. The gifts appear in my dock, but the collection icon in the clubhouse says ‘missed’, What happened? I am checking my other accounts too. One I know is all right, but a couple of others aren’t.

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    3. December 11, 2015 at 11:37 pm #964134

      MissPrissy
      Member

      Candy cane collection allowed me to replay again and collect candy canes again! Sorry for the inconvenience.

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    4. December 11, 2015 at 11:37 pm #964133

      MissPrissy
      Member

      I am also having the same problem. Did it reset yet or did you still have problems collecting candy canes? I tried to hide the dock and still it did not work! I cleared my cookies and still it did not work. Please post a solution.

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    5. December 11, 2015 at 10:40 am #964012

      Ryuu456
      Member

      I cannot replay the candy cane event….Is anyone else having this problem? How do I fix it? Or can I fix it?

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      • December 11, 2015 at 10:43 am #964018

        sally
        Key Master

        Try hiding your dock and trying again

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