Home › Forums › Questions – Archives › My Pink Poodle’s Gift Box won’t give me the PSI!
This topic contains 6 replies, has 4 voices, and was last updated by Snowflake Pup Queen 11 years ago.
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October 28, 2013 at 4:29 pm #823512
Help! I adopted a lil’ kinz Pink Poodle about 5 months ago and the Gift box won’t give me the PSI!! The gift box is stuck in my dock. Every time I drag it into my room a message says ” Cannot connect to Webkinz World.” and it logs me out. :( Anyone know what to do? TinaKitty24 ^•ᴥ•^
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November 15, 2013 at 5:43 pm #829090
Lamb, Atom, same exact glitch its obnoxious but I deal with it XD
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October 31, 2013 at 4:57 pm #824555
Hi Lamb, what is Ganz e-mail adress? I got the same thing as TinaKitty, only with a Tawny Pup. I think I won it on the wheel of wow last year? What should I do?-Atom
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November 5, 2013 at 5:27 pm #825480
Your welcome TinaKitty. And Atom I have the tawny pup gift box as well. I don’t if they will let this comment through with an email in it, so I won’t write one. But if you go to the webkinz home page, there is a button that says customer support you can click on, you should be able to find an e-mail somewhere there. LMK if you don’t, cause if you can’t I will try to help you more. Lamb
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November 7, 2013 at 5:13 pm #826410
Hi Lamb, is it ok if I just leave it how it is now? I mean is it worth going through the hassle if it doesn’t affect my play that much?-Atom
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October 29, 2013 at 4:39 pm #824018
Hello Tina Kitty! The gift box is probably a glitch item. These things sometimes get into our docks and can’t be moved, sold, eaten traded, opened or anything. The only way to get them out is to e-mail ganz and ask them to remove it. LT
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