Why can’t I buy anything with my Moneyz??

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This topic contains 2 replies, has 2 voices, and was last updated by  bminemier1 11 years, 2 months ago.

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  • September 24, 2013 at 4:44 pm #815043

    bminemier1
    Member

    I can’t seem to purchase any of the Webkinz World items on the Ganz site with my Moneyz. When I pick an item, the only button that will work is the ‘cancel’ button. AND are some of the ‘floaty’ prizes only good if you have a Deluxe account on Webkinz? What can I do to make these two accounts work together better? I’m kind of confused…Thanks for any help!

    1. December 9, 2013 at 4:17 pm #835005

      bohow
      Member

      it happened to me too!!!!!!!!!!!! I still dont have my prizes I ALREADY PAID FOR !!!!BOHOW AT WEBKINZ

    2. October 8, 2013 at 5:53 pm #818403

      chirtygirl74
      Member

      I had the same problem with the ok and cancel when purchasing. I simply move the arrow slightly down on OK and it worked. Directly on it and I could not purchase so I played around with the mouse/arrow. Hope that helps. The floaty prizes go straight to your account deluxe or not. I have this account registered with my pug. Even though they are different names….here I am chirtygirl74 and on webkinz my username is daisypink99. Good luck:)

      • October 10, 2013 at 6:06 pm #819166

        bminemier1
        Member

        THANK YOU SO MUCH, chirtygirl74!! I played around with my mouse/arrow like you said, and it appears to have worked! Thank you, thank you, thank you!! Have a great day!

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