Latest Update: October 29, 2020
Since announcing our new Webkinz game, we’ve had many great questions from fans like you. Here we will try to answer those questions. We will be updating this FAQ as more questions come in.
What is going to happen to the current Webkinz?
We are simply renaming the 2005 version of Webkinz to “Webkinz Classic” and will continue to support the game with new items, pets, and events for as long as it has an audience.
Let us be clear, the team that has been working on Webkinz Classic for the past three years is the same today as it has been that whole time. None of the Classic team has moved to new Webkinz. So if you enjoyed Classic this year, you’re going to enjoy it in 2021 as well!
Webkinz Classic will always be near and dear to our hearts. It defined millions of childhoods and changed the toy industry forever. And yes, we continue to play too.
However, this December, support for Flash in browsers will end. There is nothing we at Ganz can do to stop this. We have created the Desktop App to extend the life of the Classic and have invested in technology to allow you to play without the Flash Player at all. This is how serious we are about giving Classic a future.
Will my pets/items/KinzCash/etc. move over to the new Webkinz?
No. The only way we could successfully build a new version of Webkinz was to start again from scratch. Webkinz Classic currently has over 1000 different pets and nearly 30,000 items to collect. Those took over 15 years to create, and to ensure that every pet and every item was available would take that long or more. We couldn’t create a game where players got some of their pets and items and not others.
Resetting also gave us the opportunity to improve features that fans love and really refine the game based on 15 years of feedback. See this as your chance to get in on the ground floor of an all-new Webkinz World.
Why didn’t you just convert Webkinz Classic to a new technology?
Webkinz Classic was built in Flash with a database and server initially created 16 years ago. The new game is built on a completely new architecture that is more secure, fully connected, and that gives more power to our creative team to create great challenges and events. Those two systems simply don’t mix. Even if we had stayed with the 2D look and feel of Classic, it wouldn’t have been possible to move your account data over.
Can I use my old pet codes in new Webkinz?
No. For the same reasons above, those pets simply aren’t in the game to adopt. To avoid players thinking that the codes will work, we’ve made pet codes 15 characters here, instead of the 8 in Classic.
Why aren’t the Curio Shop and Kinzville Academy open yet?
We know where we want to go with new Webkinz and we wanted you to know where we plan to go as well. Our next large addition to new Webkinz will be the Curio Shop and an all-new Gem Hunt that is literally huge.
We also have plans for new sections and features that we simply could never have done in Classic. Features that will give you new ways to play with your friends and cooperate with other players.
What about my favorite feature Magical Forest/Zums/Stadium/Adventure Park/etc.?
Not every section in Classic will be remade in new Webkinz. Webkinz went in a lot of directions over the years, and not all of them fit perfectly into Webkinz World.
That doesn’t mean we’re ignoring the parts that worked though. For example, there won’t be a Wish Factory, but there will be Wish Tokens that you can trade in for event prizes you missed. Where? Wait and see (and Amanda will be back as well).
Hey! Where’s Ms. Birdy?
Ms. Birdy is no longer working in the Adoption Center, but it is very likely she will be seen again in Webkinz World.
What are Diamonds?
Diamonds are the new premium currency for new Webkinz, replacing eStore points. There are a lot of reasons we did this, but one of the best reasons is that we can now give them away in challenges and daily rewards!
How do the new Webkinz babies work?
First you will need any two Webkinz pets. To create a baby, you will combine the “Sparks” of these pets (starting pets have one, purchased pets have 3). To do this, go to the Adoption Center, and tap the Baby area. There you will select the two pets and tap “Use Sparks”. Note that there is a Diamond cost to creating a baby.
Your baby will take features from its parents, but will also receive unique features all its own. There are millions of combinations that can be created, some much rarer than others.
Once you have your baby, take it home and we’ll give you a crib to keep it comfortable in. There you can play with your baby and raise it. Watch for baby requests with the big green arrow. These are Growth Moments. Complete 15 Growth Moments are your baby will be ready to become a Kid! Don’t worry though – you get to choose! You can decide to keep it a baby and turn it to a kid at any time.
Kids have Growth Moments as well. Complete 15 and your kid will be ready to become a full grown pet with three Sparks of their own! How far will your family tree grow?
What are World Names and why did you add them?
We’ve learned a ton about security over the past 15 years. When you are identified on a site by your username, other players have 50% of the information they need to get into your account. Also, no matter how tough our bad word filter is, players have found ways around the filter to say rude or mean things with their username.
World Names fix both problems. Now your whole World Name can be shown safely to every other player, and we know that players can’t say anything bad with our predetermined name pieces.
It’s also a lot of fun!
How come I can’t play the Arcade games as many times as I want?
One of the key complaints that we’ve heard time and time again is that too many games are blocked to Free members. So we made the decision to not go in that direction with new Webkinz. Now Free players can play all of the games in the Arcade, but are limited to 3 plays of each. Full members get 6 plays a day of each. You can also purchase Game Tokens in the Arcade shop to keep playing your favorite games.
Will there be new Webkinz plush pets?
As keen-eyed players will know, the answer is… Yes! We will be announcing all the details for our next generation of Webkinz plush toys soon.
Will there be a Mac version?
Yes, a Mac version is in the works.
Have more questions about the new Webkinz for us? Leave them in the comments below!
Get the NEW Webkinz for Windows computers here
Get the NEW Webkinz mobile iOS app from the Apple App Store here
Get the NEW Webkinz mobile Android app from the Google Play Store here
Wow, this is totally weird. I thought at the very least my pets would carry over to the new version. I’m not sure I want to play an entirely new Webkinz where I can’t have the buddies I worked hard to collect for 10 years, from Paloma and Gregor all the way to Hilda. I can be okay with playing a non Flash version of Webkinz Classic as long as they fix one big problem…the DELAY in the controls that makes games unfair and the Strength Class almost impossible!
It’s a new game — it’s not a replacement for Classic. Most of the thousands of pets and items on Classic simply do not exist on the new game, and Classic is still there with all of your hard-earned stuff. New Webkinz is a new game.
HELP in the new game there was a challenge to purchase a new room. I had just purchased one for 500 kc, but said oh well, i’ll just do it anyway. clicked on add room 750 KINZCASH WAS DELETED FROM MY ACCOUNT BUT I DID NOT GET THE ROOM. UN is ZENGIRL. Please help kcash is very hard to earn and i hate to lose 750 of it with no benefit THANK YOU
Please contact webkinzsupport@ganz.com
I tried logging in with my webkinz classic username but it wouldn’t let me so I had to create a new account. : (
did the new webkinz ever come back up bc i still cant log in
i cant log in
I’m unable to log in, type my username and password, hit log in and nothing! I’ve tried uninstalling and reinstalling the app, been going on since last night. Anyone else have this problem?
yes thank you it blinks in red connection issue an does not go anywhere, since yesterday
have you tried getting rid of the app and getting it back
What happens to the classic webkinz with the MAC
This isn’t really a question; but it’s not something that I can just ignore and pretend didn’t happen. I’ve made enough babies, studied the new baby showcase, and watched the videos you posted on your Facebook page enough times to know that the baby always has the body of the first pet that you put in the sparks center. I put my husky in first, and then my bear, and then clicked the spend 80 diamonds to make the baby. The baby came out with the bear body. I wanted the husky body, I specifically put the husky in as the first parent for the body. I would not have spent my last 80 diamonds and only spark if I knew it would give me the wrong body. The New baby showcase is showing as if I put the bear in first when I didn’t. How do I get my diamonds and spark back?
It’s a coin flip. You can’t determine traits based on which pet is selected first. You can try contact webkinzsupport@ganz.com
Thank you for your response. Is the not guaranteed the same body type of the first pet new since today’s maintenance? Also, because this baby is technically part husky, when it grows up, is there a chance that it’s baby will have a husky body even if the other animal doesn’t have any husky in it? Thank you for answering!
It looks like you are catering more towards free players! Thank you so much! With Webkinz plush toys becoming more rare and me not wanting to buy a purely virtual pet, I really like this change.
Will the classic Webkinz have a new non-flash player version soon? I have been playing 16 years and have tons of $$ invested. Many pets, items, etc. Also will we be able to KP classic items to the new webkinz?
Yes, the Desktop App for Classic that does not require Flash Player will be available soon. The two games are separate so you will not be able to KinzPost items from Classic to the new Webkinz
Thank you! I wish I could send stuff to the new world, but excited to see how it is. :)
I do not have a PC. I have a Samsung A7 tablet (new webkinz is not compatible) Will that change soon? and Samsung A71 (only the mobile version of the classis webkinz is available) Jumble Berry Fields and Spree are not available for the mobile version. Will that change soon?