Fan Mail with Fiona #56

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you!




Hi Fiona! I was wondering why the button to invite people to my house does not work. My friend’s doesn’t either! We thought we just had to both be deluxe, so we tried that, and it does not work. :( Why isn’t it working?? Can you please fix it? – bubbashuka




Hi, bubbashuka! This question has been answered before, but it seems to be coming up a lot recently. Since Webkinz X, no one has been able to invite anyone to their houses. That functionality has not yet been added back in, though it is being worked on. We hope to have it soon, since inviting friends over is so much fun!





Fiona, do you think the Ganz eStore would ever award you free eStore points if you spent a certain amount of money? Like for every $30 you spend on plush pets during a year, you get 10,000 eStore points for free? Something like that would be cool! I would be more motivated to buy plush from the Ganz eStore than say ebay or Amazon if we were rewarded with eStore points. – Cherrycheesecake




Thanks for your question, Cherrycheesecake. Your suggestion has been passed on to the Ganz eStore team. In the meantime, you may also want to watch our Amazon store for specials — sometimes our plush pets are bundled with extra eStore points (sometimes referred to as Deluxe points).




I remember when the pet if the month video gave you a prize for answering questions at the end of the video. I just started back pkaying after being gone for a couple yes. I cant get them to play on my phone. Or on my laptop. Is there something i need to up date. There was a Go Go Googles wallpaper as one if the prizes and i really want to win it again. Thanks. Love you always – Mrchaka




Hi, Mrchaka! Unfortunately, the Watch and Win videos stopped working on Webkinz Newz, so they were replaced with just the plain videos for the songs. But fear not! If you check out the Movie Theater on the Kinzville Map, you can find a different Watch and Win video each week. It may take a while, but your favorite video should appear back there eventually.









Want to write to Webkinz?
Send your letters to:
Ganz #04360 Industrial Parkway
Cheektowaga, NY



Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!




90 Responses to Fan Mail with Fiona #56

  1. itmustbenice says:

    Hi Fiona~ I thought I read there were going to be 3 new Medieval items for sale in the curio shop and I have tried looking several times and have not seen any of them. Please tell me if I am wrong. Thanks, I really want them to finish my rooms. Thanks

  2. 19952005 says:

    How do I get a video in fan videos?

  3. lovlyhorses4 says:

    Hi Fiona, Webkinz has so many floaty clicky events lately and it’s lots of fun. My question is could they please not appear during jobs and classes? We have to choose between getting that prize or completing the job. Sometimes if you choose to finish the level (like FINALLY passing the last strength class) the thing floats in the way and you miss out anyway. It’s only an idea but I think a lot of players would like it. Thanks and have a great day! lovlyhorses4

  4. mommyssheep says:

    In the curio shop i see the same varity if items each day with a Christmas tree every now and then. Why dies Arte not sell other holiday items. I would love to be able to purchase a round floating ghost table. Also i am a helping paws club member. I play every day and would love some more friends. Thanks and lives you always.

  5. ImaPepper says:

    Hi, Fiona–I’m excited about all the fun stuff going on in WW this spring! While I’m looking forward to the events and the new Party room theme, I’m wondering if items will be retired from the Curio Shop to make room for the three themes that will be leaving the W-Shop. I’m still trying to collect some of those items; and I’m worried that I won’t have a chance to find them after the new room theme launches. I’ve been saving my KinzCash for so long trying to find some of them…

  6. bubbashuka says:

    Help! There are no events in the contest area! I tried clicking on it several times and it doesn’t work. Can you fix it today? I love the peek a news challenge and don’t want to miss a single day!

Leave a Reply