It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).
I actually have another question; is it possible to get rid of some of the furniture that is supposed to entice us to get the Deluxe Membership. I am able to integrate some of the furniture, but some are too extravagant or too different. I tried selling them or trading them, but it is impossible. I don’t mean to sound ungrateful; howver, they are just sitting there in my dock or my storage rooms. Please help me! -Light1997
Hi, Light1997! Right now there’s no way for you to remove those items yourself — but if you email webkinzsupport@ganz.com with a list of item names, they can remove them from your account for you. Hope that helps!
Hello Fiona! I have been a member of webkinz (not Deluxe until last Nov) since 2009 and I’ve seen webkinz change and grow through-out the time. One of the major complaints I have is the size of the viewing screen on http://www.webkinz.com. Due to the size of this screen many games, wheels and aspects of webkinz world is severely limited too me, due to the buttons being cut off or too close to the bottom of the screen where it doesn’t register the actual button. Is this just me or has others had this problem. I’ve zoomed my screen out but its not the size of my window or the zoom. Another thing I have noticed is the pet tool bar w/travel feature. Often while in the arcade, if I lower the inventory and map bar (which I have to do to play the games or to browse the games) it will freeze me in the since that I am no long allowed to travel, exit the arcade, feed/change my pet. Which requires me to close the whole window down and re-login. I love playing the games, and I love collecting the pets and the collectors cards. I just wish the technical/systematic errors didn’t happen. PS: If it helps I use Google Crome, I don’t like Mozilla Firefox, or Microsoft Edge/Internet Explorer: they don’t like Windows 10 on my computer, if that is the problem behind it I don’t know what I will do. – corky10angel
Thanks for your question, corky10angel. It sounds like your screen resolution might be on the low side — at higher screen resolutions, you won’t need to hide your dock, because the windows will be much larger. Webkinz World isn’t meant to be run on small screen resolutions — it leads to those kinds of issues you described, where you can no longer see your dock button to bring it back up. You can try changing your screen resolution by right-clicking your desktop and clicking on Display Settings. You can then try picking a larger screen resolution — though what you can pick will be determined somewhat by your monitor. 1024 x 768 is the absolute minimum, but if you don’t want to have to hide your dock, you’ll want something closer to 1280 x 1024.
Hi Fiona! I was wondering when the next Deluxe Preview Day will be, or if there are any plans to do another one anytime soon. Stay safe as you travel all around Kinzville delivering letters and packages! – purrgirl2
Well, there’s nothing official yet, but I wouldn’t be surprised if a Deluxe Preview showed up in the next little while.
Want to write to Webkinz?
Send your letters to:
Ganz #04360 Industrial Parkway
Cheektowaga, NY
14227-9903
Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!
I cannot get the screen to view properly in safari, but it works very well in firefox. Perhaps you need a different browser
Hi, Fiona. Do you know which section of the W-shop I can get the skateboard in? I took over my son’s account and trying to catch up on challenges but I can’t find the skateboard!!
Hi Fiona! I have a question I would really like to have answered; I bet others do too cause this is regarding me and some good friends of mine. I love webkinz and never have done or said anything bad in the Kinz Chat Plus. Nor have 5 of my friends. They are the sweetest people I know. But, Webkinz permanently banned me and my friends. These bans have all happened very recent within days of each other. Is this a technical glitch in the system? Will these not-at-all-deserved bans be lifted? I hope this gets answered. Thank you for your time! :)
I can not find how to enter SKI CHALET contest. Is it over.
Hi Fiona! I have a question about about Pet of the Month prize. Over the years I have adopted numerous pet of the month. I have collected at least one of every Pet of the Month prizes, you can’t get anywhere else. Most of the prizes I have duplicates as I have no new items to select. Are there any plans in the future for new prizes being made available to choose as the Pet of the Month prize?
Hello Fiona!!! I have a question, can you please help me? I have a amazon tablet, and I wanted to play webkinz really badly, so I went to the app store, and they didn’t have it!!!!! Could you help maybe letting amazon have the app, so I could play it?
HAPPY BIRTHDAY, FIONA !
Great, no way to go to my party last night (none of my guests could get there either) and now the parks are unavailable. What’s the deal?????
Hi Fiona, I have questions about the Adventure Park. Are there plans to update it, ever? The prizes there have never been updated in all these years, and the pool of possible Daily Quests seems to have shrunk. I’ve been aware that I was doing the same Quest over & over for awhile but this week, I actually did the same quest twice, two days apart. The one with Roberta. This needs to be updated, it’s not very Deluxe at this point. Is there a plan to include the Adventure Park in the coming Webkinz app? Or will it disappear? Thank you, Fiona, for considering my questions.