Fan Mail with Fiona #74

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).

 

 

 

Hi, Fiona. Do you know which section of the W-shop I can get the skateboard in? I took over my son’s account and trying to catch up on challenges but I can’t find the skateboard!! – L1ndstead

 

 

I sure do, L1nstead! Head to the W Shop, then click on the Fun Stuff. Click on the right arrow to go to Rides & Cars. You’ll find the Skateboard in there. Happy shopping!
Hi Fiona! I have a question I would really like to have answered; I bet others do too cause this is regarding me and some good friends of mine. I love webkinz and never have done or said anything bad in the Kinz Chat Plus. Nor have 5 of my friends. They are the sweetest people I know. But, Webkinz permanently banned me and my friends. These bans have all happened very recent within days of each other. Is this a technical glitch in the system? Will these not-at-all-deserved bans be lifted? I hope this gets answered. Thank you for your time! :) – W5kinz

 

 

Hi, W5kinz! When it comes to KinzChat Plus issues, you’ll have to direct your questions and concerns to webkinzsupport@ganz.com — they’re the ones that can check the logs to see if there was perhaps a mistake, or can let you know what it was that got you and your friends banned in the first place. The KinzChat Plus rules are pretty strict, but it’s meant to keep you safe. Good luck!

 

 

 

Hi Fiona! I have a quick question for ya – When will another arcade game be released, for non-Deluxe (or maybe even Deluxe) members? I always have fun trying out the new games and I have to be honest, I’m starting to get anxious for a new one. Thanks! :) – Prettypikachu

 

 

You’re in luck, Prettypikachu! There’s a brand new Arcade game coming this Wednesday. I had a chance to try it out, and it’s pretty fun! Hope you love it, too.

 

 

 

 

 

 

 

 

Want to write to Webkinz?

Send your letters to:

Ganz #04360 Industrial Parkway

Cheektowaga, NY

14227-9903

 

Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!

 

57 Responses to Fan Mail with Fiona #74

  1. LKAGI2 says:

    Something wrong with daily activities: could not get food @5PM – every time I kicked this activity got kick out from WW.

  2. ilovemoonie says:

    I have a problem with the chocolate collection…I got all six chocolates on both of my accounts, yet I didn’t get the bookshelf on either of them, and the collection icon thing never showed up. :/ Hopefully I can get my bookshelf before the event is over!

    • TaffyKitty12 says:

      Aw, really, ilovemoonie? I’m sorry to hear that! D: I haven’t finished my collection yet, but I should once I go on later today… I’ll let you know what happens when I complete it! Maybe it’s a widespread glitch? Either way, I hope it gets fixed for you soon! I guess it’s the weekend of glitches… First my deluxe, and now your prize :/

      • TaffyKitty12 says:

        Well, I finished it on one of my accounts… and it looks like the problem isn’t just with you! I didn’t receive the bookshelf, either :/ I dunno what’s up with all of the problems on the website lately… first the parks had trouble loading, then the red letter thing, and now we can’t claim our bookshelf prize?

    • bear10201 says:

      I finished my collection yesterday and got the bookcase.

  3. natalyaquiroz says:

    Is there a way to access dicekinz?

  4. cutekittykat0810 says:

    I sent something that I really wanted answered. Does anybody else wonder why people like Big Stompy, Princess, Midnight, and Hersey always win in the Tournament Arena?

  5. Nibbles123451209 says:

    Hey Fiona will webkinz ever have a delete room button cuz I really need one and I think it’s a good idea. If you can consider it that would be great.

  6. winterwarriorwolf says:

    Hello, Fiona! I have a question regarding the switch to mobile when flash player is no longer available. Will all webkinz features, such as the clubhouse, tournament arena, adventure park, and kinzville academy be transferred over? Thank you (:

  7. bubbashuka says:

    I’ve had an issue for a while now with my friends on webkinz. I cannot send/accept friend requests more than once at a time! I have to log out, accept, log out, accept, log out, accept. It’s a pain. Please help! Thanks, ~bubbashuka

  8. EmilyCuteHeart says:

    Oh no, W5kinz! You are one of my dearest friends on Webkinz! I really hope you can work it out so we can still talk at Kinz Chat Plus! You were so generous to me when I needed a lot of refrigerators (long story) and you always sen me the sweetest gifts! Good luck to you, friend!

    • EmilyCuteHeart says:

      Also, I was really looking forward to the release of the Chow Chow Puppy because it looks like it was based off of a late chow chow puppy on social media that I loved so dearly. I knew I had to buy it when it was released, but it was released as the Deluxe Membership pet! I am already a Deluxe Member ad there is only one time in the year that I am able to afford a Deluxe Membership (unfortunately, it is during the fall, when the Chow Chow Puppy will no longer be available), and the Deluxe pets are never available for additional purchase; te only way to buy them is if you buy a 1 year Deluxe Membership within the specific time frame. This is very inconvenient for me, and I had my hopes up so badly that it would possibly be released for available purchase, but I’m sure that will not happen. Is there a way I can get it (I know there’s not, but there is a little hope) besides getting a 1 year Deluxe Membership?

      • Hyperborea says:

        I feel your pain, EmilyCuteHeart. Well, my problem is I don’t like that pet at all, and I have a deluxe to renew on Webkinz Day. And it looks like if I could hold out just a little, I could have a shot at a different pet. Except I can’t hold out, because I can’t renew at all unless there is some sort of sale. (And there usually is one for Webkinz Day, although not always as good a sale as my extremely limited income needs it to be.) And what is extra saddening and irritating is I already had to hold off — cooould have renewed for a code in advance during the Black Friday sale — but I didn’t really like that pet either, so I renewed for the account about to expire and decided to risk it, only to have this happen again!!! What I’d like, team, is for there to perhaps be a ‘back-up pet’ option…maybe a selection of past deluxe pets also available if someone doesn’t like the current pet. I’ve missed so many I did want badly, and the very very few that have been re-offered interim have been offered for huge points package deals I could not work things out for to make it happen.

  9. _emiemiemiemiemi_ says:

    That’s too bad that W5kinz and her friends got banned.. I know the pain of a temporary ban, but not permanent! I hope you can get that fixed. But I am excited for the new arcade game! Let’s just hope it’s not Deluxe. =P

  10. FoxesRule612 says:

    Oh, thanks for answering the question about KC Plus, Fiona! A couple of weeks ago me and my friends were going through something similar, only instead our bans were temporary. Still, we weren’t talking about anything against the rules, and we would randomly get banned for a few minutes. And I’m excited for the new games coming up! I do hope they’re not all for Deluxe members. If one of them is for Deluxe then that might be okay, but I’d like it more if at least one was for all members. =)

    • dixiecup says:

      I wonder if someone is accidentally hitting the button? I won’t go into the rooms that let you speak freely, I’ve also been banned. I tried putting the word Floral in and even though it seems like an innocent word, it contains a root word that isn’t allowed. Fiona is very correct in saying that Ganz’ lexicon is quite stringent.

      • BeezKneez says:

        And yet, Ganz called last year’s Peek a Newz theme Simple Floral.

        • LuckyFinnigan says:

          Yes, they did, but try putting the name on your room and it refuses it. Look at the word before you type it in. I know it’s hard to see beyond the word, but even the word ‘restful’ has an exclusion element in it. It’s difficult to create an acceptable dictionary without compromising some very ordinary words.

    • TaffyKitty12 says:

      Oh yeah… I remember that! Goodness, that was annoying XP I understand why they have the “banning” thing in place, but, it usually seems like the people who should get banned don’t, and the ones who shouldn’t get banned do. Like, a few years ago, there were these two bullies in the park who kept taunting me and a few other friends of ours, and yet nothing happened to them (although, they eventually stopped going to the park, which I’m very thankful about), but all I have to say in a park chat is something like “good old schoolwork”, and I get banned for ten minutes XP I guess it’s a good thing I have a second account, so I can always switch to it whenever I get banned. Oh well… and yeah, I’m excited for the new game coming up, too! I really hope it’s for all members, as well

    • FoxesRule612 says:

      Yeah, but in the red letter chat, you can’t even words like “literally.” Literally!! No joke! It’s really strange and a bit too restrictive.

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