Fan Mail with Fiona #95

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).



Hi Fiona! Next time the club house has a special even and someone to ‘click’ on for a prize. . . Can they seat the person in a chair? Like Santa? Or put them up higher? The lost pig, cow, and rescue moose were all covered in visitors and impossible to access. Something should be done! Thank you )  – Sollace





Thanks for your suggestion, Sollace! I believe the team has something special in mind for the next big event.





Hello Fiona! I was just wanting to know, is there any way we can change our usernames? Thank you very much! – cottoncandykayla





Unfortunately, there’s no way for you change your username, greeting name or pet name. Sorry! Customer service will sometimes change them if they are inappropriate or contain personally identifiable information, but that’s about it.






Hello Fiona, I just recently adopted a pet that awarded me a Super Bed Box. I wanted to get the Lunar Moon Bed but it wasn’t one of the choices. I don’t recall seeing any notification of retirement. So, is this Super Bed, in fact, retired or is it just an oversight that it’s not part of the choices? Thank you!! Your friend, Powerann.



Sorry, Powerann! The Lunar Moon Bed was retired back in 2016.








Want to write to Webkinz?

Send your letters to:

Ganz #04360 Industrial Parkway

Cheektowaga, NY



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113 Responses to Fan Mail with Fiona #95

  1. BubbaC4 says:

    Dear Fiona: I am a deluxe member and have way too many items in my dock. There is a 3 gift limit per day, but is there any way I can gift items to new players or accounts that are not deluxe? Or, is there a way I can sell “all” in the Wshop instead of doing 12 items at a time? My preference would be to give away many items instead of selling. Please respond

  2. CheekyCat says:

    Hi, Fiona! I heard that a while ago on Mazin’ Hamsters there was a character named Tinker mentioned somewhere, but the character was never shown. Do you know anything about this?

  3. yamzratnog says:

    My question for Fiona is: Will the Ganzworld Rewards here on Webkinz Newz be changing anytime soon?

  4. CocoaBunny says:

    I really wish there was a message to better convey that I don’t need/want/expect anything in return when sending a package through Kinzpost.

  5. ebbe9443 says:

    I have an account with very few friends. I want to add to it but it keeps saying you can’t add friends now try again later What’s up?

  6. ashyalish says:

    Does anyone know what happened to the SuperFan theme? Was it retired?

  7. kadielle says:

    Hi, Fiona. Any advice for me on when I can participate in Coral Cove on Vacation Island? I have had my webkinz account for almost 11 years and sadly, no parties in Coral Cove. Thanks for everything else though–love all things webkinz!!

  8. Gramkins says:

    I have not been able to log in to Webkinz News all weekend. I’ve tried all times of the day & night and NOTHING ! I’ve missed valentines, food, games, etc.

  9. CocoaBunny says:

    Hey Fiona, back on Fan Mail #91 someone mentioned how their pet would keep returning to the bathtub after they interacted with other items in the room and having to jump to the arcade to avoid an error message. I got a weird variation of it today. Once where I’d logged on to reply to requests, decided to bathe my pet before having them return to their favorite armchair and logged out, only to log back in later and see them soaking in the bathtub on the other side of the room again. Then twice when I’d logged in for the hourly, playing with and gave a different pet a bath before having them sit on a rocky ledge, returned the bathtub to my dock because it doesn’t match the room and logged out, only to login later and see my pet standing in the middle of the room where the bathtub had been. First was in an outdoor room, second in a treetop. Both tubs were the chalet bathtub from the winterfest challenge, but I’ve had the same thing happen with the Luxury Hot Tub and probably other bathtubs I’m forgetting.

  10. webkinzfan105 says:

    Hi Fiona I was wondering if there were going to be any new webkinz plush pets this year? So far it has been TWO months and NO new plush pets!! I am getting concered that they are no longer going to make new plush pets and instead just have the pet of the month for the plush pet instead of a new plush pet! :(

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