Fan Mail with Fiona #98

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).

 

 

 

My pets need Dr. Quack’s miracle tonic. It was sometimes available on “daily activities” on the weekend. I can’t find it ANYWHERE at all, EVER. I really need some. PLEASE get Dr. Quack’s miracle tonic SOON. – Elfaba83

 

 

 

 

Sorry to say, Elfaba83, but when Dr. Quack stepped down as mayor and went back into retirement, he took his Miracle Tonic with him. It may show up again eventually, but for now, the supply has run out.

 

 

 

 

Do friend requests ever expire? I almost never send them, but somehow it says I have 8 out and have to wait. Just want to make sure that, just in case those are ignored (old) accounts, I can still make friend requests! Your sorry-to-have-so-many-questions friend, RHTQ1 – ngeorgianow

 

 

 

 

Thanks for your question, ngeorgianow. Friend requests do not currently expire, so if you’ve sent out your 8 and haven’t heard back, people will have to send you requests in order to become friends. You can try sending a message to webkinzsupport@ganz.com to see if they’re able to clear your queue.

 

 

 

 

 

Will you guys EVER fix one of the best fan designed pets, Axolotls? I have been very patient but each update they stay broken and shoes don’t even fit on them right, plus in the room at certain angles their hat disappears and sometimes their pant sleeve aswell. Imagine designing a pet for webkinz and winning only to find out your creation is broken! – chloetyuiop12

 

 

 

My goodness, that is unfortunate. Rest assured, we’ve let our technical wizards know. With any luck, the Axolotl and the case of the missing hat will be resolved with the next maintenance.

 

 

 

 

 

 

 

Want to write to Webkinz?

Send your letters to:

Ganz #04360 Industrial Parkway

Cheektowaga, NY

14227-9903

 

Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!

68 Responses to Fan Mail with Fiona #98

  1. kadielle says:

    Hi, Fiona. I’ve sent ganz support e-mails regarding being stuck on a quest in Adventure Park (due to technical difficulty) and the changing of a pet name (as I inadvertently pasted my pet’s code for her name) over a month ago and no response nor fixing of these issues. I don’t want to be a nuisance and re-send my e-mails as I know they are busy. How long do you recommend before re-sending or should I just be more patient?? Thanks!

  2. OfficialSassy says:

    Would you ever consider adding a search bar to the W-shop? It’s become full of so many items, it can be a little tricky to find what you’re looking for. Plus it could make designing rooms easier if I could type in something like “blue” and all the blue items would come up, or “coffee table” to pull up all the low tables.

  3. Strawberryred says:

    Hi Fiona! It’s been almost a year since medallions have been released (can you believe it!?) and I was wondering if there is going to be a special event to celebrate. Also, do you know if the prizes you can win from the arcade games are going to change? Thanks! ~Strawberryred

  4. itmustbenice says:

    I am unable to find the red-yellow-green-blue-purple path tiles shown with one of the cottages. Want to purchase them at store. If you know please respond to me. Thanks

    • itmustbenice says:

      I still can not find these tiles to make a rainbow path with curved tiles also. Any finding where to get them or what they are called help would be greatly appreciated

  5. Gramkins says:

    I have been unable to ask friends for flowers, nor collect the floating one. I hope it works tomorrow.

  6. Joey1101 says:

    How can I contact someone at Webkinz? I’m on the verge of having to stop playing. Everytime the video ad pops up my computer freezes, therefore I can’t change rooms, play games, change pets, etc. I’m constantly having to close webkinz down and log back in and it’s getting so tiring. More and more things are freezing. Webkinz is the only thing I’m having trouble with so I don’t think it’s my computer. I also have to log in twice to get it. Adobe Reader is ‘on’ but Webkinz doesn’t recognize it. Any help?

  7. RollingInStuffies says:

    I’d love to see more plush pets especially the colourful and whimsical ones. Loved the Delightz pups and Soda pups, etc.. Mind you I think I like them all. ;)

  8. Cherrycheesecake says:

    Fiona, why aren’t there new unboxing videos anymore? I think those are so fun and I love seeing new plush pets.

  9. gelfling01 says:

    How do you decide which day of a given month will be Deluxe Day?

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