Glitch Causing Some Free Games to Appear as Deluxe

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A glitch is making the Deluxe Only icon appear on some of the games that are open to all members.
Don’t worry! Many of your favorite games are still open to everyone! To get rid of this icon, try clearing your cach or browsing history. Here’s how:

 

Internet Explorer
1. Click Tools from the menu bar
2. Click Internet Options
3. Click the General tab
4. Click the Delete Files button in the Temporary Internet files section
Firefox
1. Click Edit from the menu bar
2. Click Preferences from the Edit menu
3. Expand the Advanced menu by clicking the plus sign
4. Click Cache
5. Click the Clear Cache button
Chrome
1. Click the wrench icon on browser tool bar
2. Select Tools
3. Select Clear browsing data
4. In the dialog that appears, select the checkboxes for the types of information that you want to remove
5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
6. Click Clear browsing data
Safari
1. Choose Safari from the menu bar
2. Select Empty Cache, and then click Empty.
Opera
1. Click Edit from the menu bar
2. Click Preferences from the File menu
3. Click the History and Cache menu
4. Click Cache
5. Click ok to close the Preferences menu

37 Responses to Glitch Causing Some Free Games to Appear as Deluxe

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  1. brouniecaks says:
    June 9, 2013 at 6:34 pm

    I’m glad this was just a glitch, once even the game of the day was saying that it was for deluxe members only. In my opinion, Webkinz should be the ones fixing this though, and we shouldn’t be forced to make some updates. ;(

  2. cookiemonster1 says:
    June 9, 2013 at 9:45 am

    This is helpful but if only ganz would have a way to fix the fact that I can’t spend my moneyz or a bunch of things like that on THIS website.

  3. prettydresses says:
    June 8, 2013 at 9:59 pm

    That was nice of you, Ganz, to share that info with us. But I do have one question- which games appear to be deluxe but really aren’t?

  4. Babycheiftain says:
    June 8, 2013 at 4:17 pm

    This glitch never happens to me.

  5. barbiedoll15 says:
    June 8, 2013 at 12:56 pm

    I tried fixing the problem clearing the cache but it did not work. I did it many times I usually play Tile Towers and cannot play it. What does the star with wings and a W on it mean?

  6. webkinz user says:
    June 8, 2013 at 10:15 am

    Yesterday I was at the webkinz tournament arena thing and it said cash cow 2 was for members and today it says its for everyone

  7. buttercup says:
    June 7, 2013 at 8:34 pm

    Thank you because It is really hard!!

  8. grlll65 says:
    June 7, 2013 at 2:43 pm

    Can someone fix the game picnic it moves all wrong.

  9. sophi400 says:
    June 7, 2013 at 1:02 am

    FYI: Your instructions did not work for me, but I found out what did. (I have Firefox). I went to the Toolbar to History, then to clear all recent history. There were many boxes already checked, one of them was the Clear Cache. I continued. The problem was solved!! I hope that this helps someone else out.

  10. sunniepup says:
    June 6, 2013 at 10:33 pm

    The Firefox info on how to clear your cache is incorrect, at least for my version (which I’m pretty sure is the most up-to-date). Try this instead: 1. Go to Tools in the menu bar (the File Edit View bar). 2. Choose Options. 3. Click the Advanced tab, which is a picture of a gear. 4. Click the small tab that says Network. 5. In the second section, Cached Web Content, click “clear now.”

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