We have listened to the concerns of our Webkinz fans and decided that we will rollback the Kinzville Park change made today. As of noon tomorrow (March 13th) players will once again be able to enjoy chatting with KinzChat PLUS while visiting the park.
Our decision to reduce KinzChat PLUS was not taken lightly. Our numbers were showing that the system was not being well used, with the large majority of rooms available completely empty. Over 90% of social play was happening in regular KinzChat. The most used KinzChat PLUS area has always been the Trading Room, as it is much easier to make a difficult trade when you can use a full dictionary of words. As such we never even considered removing KinzChat PLUS from the Trading Room. It was our belief that with so much of our current chatting occurring in the Trading Room, that this would be enough.
After making the initial announcement, we heard from numerous fans about their concerns about the change. One of the most impactful concerns was the ability for players to enjoy chatting without getting interrupted by continuous trading requests. We agree that this would have been a problem.
In the end we decided that the best course of action was to just open the Park back up again. We feel this gives our KinzChat PLUS players a large area in which to chat, while allowing our monitors to focus their efforts so to provide the best service possible. The Coral Cove and Clubhouse KinzChat PLUS features will not be returning.
We will be making a few more small changes, but we are committed to making the Kinzville Park your go-to location for fun KinzChat PLUS chatting.
We thank all of our fans for their input on this change and look forward to your feedback as we continue to refine Webkinz World in 2014!
- Your Furry Friends in Webkinz World.
YAYZ!!!!!!!!! ^_^
Thank you so much, Ganz, we appreciate your thoughtfulness and caring!!!! :-)
Awesome! Thank you so much GANZ for listening to our concerns. I feel being able to chat in the Park (and in the Trading Room) should be enough.
If possible I would still appreciate a way to still find our friends? Thats the only reason I play Webkinz, for my friends. It will be much easier to find them if we have a way to like we did before in the clubhouse.
OH MY LANDS THANK YOU! The Park is not the same as the clubhouse and I will still not be as happy, but it is better than nothing! Thank you Webkinz World, I thought I would be the saddest person ever!
Thank you so much for listening! Having KinzChat in the park again is great!
Is everyone happy now? =p Kinzchat Park I dont care so much but i know others do
Ganz, I haven’t used Kinzchat PLUS yet because I share my account with my 6 year old twins, but I have to say that I am really happy that you took the concerns of your customers seriously and LISTENED, which can be a rarity among companies nowadays. Thank you… I look forward to being a deluxe customer for years to come. We joined in June 2013, and since then, have amassed 73 pets and opened a deluxe Amazing World account with 17 zings so far. We love your websites! Thank you again!!!!
WOO! first comment! ( wait, did i get the first comment?) anyways… THANK YOU SOOOOO MUCH!!! i misses plus in the park already! too bad i’ll NEVER talk/chat with my friends is different club house rooms :(
I was the first comment for this heehee :D
Wow, Ganz, I am speechless! Thank you for these changes. :)