Fans are super-excited about their Super Surprise Boxes, so here is everything you need to know about this great gift giveaway!
When you logged in on April 3 or afterward, you should have seen a Today’s Announcement awarding you your first Super Surprise Box. There were some technical issues that were fixed on April 4th, but by now everyone should have received one. You may need to click the “Get Items from Storage” button and look through your gift boxes to find it. If you still can’t find it, please contact our Customer Support team at webkinzsupport@ganz.com and let them know.
You can open your first Super Surprise Box right away! Just drag it from your Dock into a room to watch it open. Inside you will find a fantastic prize and your next Super Surprise Box. However, you won’t be able to open the next one right away. When you drag it into a room it will tell you how many days before it can be opened.
EVERYONE (from Free Players, to Full Members, to Deluxe Members) gets a total of 10 Super Surprise Boxes. Here is how long you can expect to wait to open each box:
- Box 1: Right away!
- Box 2: 1 day
- Box 3: 2 days
- Box 4: 3 days
- Box 5: 1 week
- Box 6: 2 weeks
- Box 7: 1 month
- Box 8: 1 month
- Box 9: 1 month
- Box 10: 1 month
If you don’t want to wait to open a Super Surprise Box, there is an option to use eStore Points to open it right away. The cost to open a box will get cheaper the less time you have to wait. You can drag your current Super Surprise Box into a room any time to see how much time you have left to wait, so don’t forget to check every day you play!
Each box contains a unique prize pool of eStore items, so you’ll never get the same prize twice on the same account! And once you open your 10th box, you will win 1 of 10 amazing rides, like the Kinz Coaster, the Go Kart Track, or maybe even a Gum Fall Slide!
Because each prize is an eStore item, this means they can’t be traded or sent through KinzPost, so what you win on each account with all 10 boxes will be unique to you!
Please note that players with existing accounts can log in and get their first Super Surprise Box until May 13th, but as of Wednesday, May 14th only new accounts will receive them. So if you have an account that you haven’t yet logged into, please do so before then. This will not affect any of your other Super Surprise Boxes already on your account; you will still be able to receive and open boxes 2-10 past that date.
If you have any more questions about Super Surprise Boxes, just let us know in the comments below. Have fun opening your boxes!
i still got no boxes :{
I don’t have the boxes. What do I do?
I never received any boxes. :(
I too received an Aztec Calendar and would like to exchange it for an estore item because I already own one. I understand the wait times to open the boxes but is there any advantage to opening a box immediately? Of course, other than having the enthusiasm and suspense sated. Is there a specific amount of time in which this event must be completed? When is the ending of this event? I know you’ll answer my question with simplistic yet detailed information as you did regarding game play. Thanks!
Is there a time limit on getting boxes? I couldn’t go on webkinz until today so I just now got my first box
Thank you Ganz for letting us regular account people have a chanct to get estore prizes.
there is some of them I did not like is there a way to trade them to e-store?
what I wonted to type is: is there some way to trade the items to the e-store?
I think the Aztec calendar is cool!! Thanks Ganz for the gifts!!! What a great idea and surprise!!!
my sister NEVER got hers please tell me why because she keeps searching and never finds it!
What I hate is I got more stuff I would NOT waste e’z for and have to THROE EM into the throne room ! I will prob have to get unother room sins those THINGS GET BIGGER! , CAN’T put em in the trunks!THERE GOES MIE K’Z!