Fans are super-excited about their Super Surprise Boxes, so here is everything you need to know about this great gift giveaway!
When you logged in on April 3 or afterward, you should have seen a Today’s Announcement awarding you your first Super Surprise Box. There were some technical issues that were fixed on April 4th, but by now everyone should have received one. You may need to click the “Get Items from Storage” button and look through your gift boxes to find it. If you still can’t find it, please contact our Customer Support team at webkinzsupport@ganz.com and let them know.
You can open your first Super Surprise Box right away! Just drag it from your Dock into a room to watch it open. Inside you will find a fantastic prize and your next Super Surprise Box. However, you won’t be able to open the next one right away. When you drag it into a room it will tell you how many days before it can be opened.
EVERYONE (from Free Players, to Full Members, to Deluxe Members) gets a total of 10 Super Surprise Boxes. Here is how long you can expect to wait to open each box:
- Box 1: Right away!
- Box 2: 1 day
- Box 3: 2 days
- Box 4: 3 days
- Box 5: 1 week
- Box 6: 2 weeks
- Box 7: 1 month
- Box 8: 1 month
- Box 9: 1 month
- Box 10: 1 month
If you don’t want to wait to open a Super Surprise Box, there is an option to use eStore Points to open it right away. The cost to open a box will get cheaper the less time you have to wait. You can drag your current Super Surprise Box into a room any time to see how much time you have left to wait, so don’t forget to check every day you play!
Each box contains a unique prize pool of eStore items, so you’ll never get the same prize twice on the same account! And once you open your 10th box, you will win 1 of 10 amazing rides, like the Kinz Coaster, the Go Kart Track, or maybe even a Gum Fall Slide!
Because each prize is an eStore item, this means they can’t be traded or sent through KinzPost, so what you win on each account with all 10 boxes will be unique to you!
Please note that players with existing accounts can log in and get their first Super Surprise Box until May 13th, but as of Wednesday, May 14th only new accounts will receive them. So if you have an account that you haven’t yet logged into, please do so before then. This will not affect any of your other Super Surprise Boxes already on your account; you will still be able to receive and open boxes 2-10 past that date.
If you have any more questions about Super Surprise Boxes, just let us know in the comments below. Have fun opening your boxes!
I don’t get why my main account didn’t get one but my other free account that i haven’t gone on for weeks got them.
No problems here… I got an animated sushi bar first and then a very high end kitchen set. Very nice… Let’s give our BIGGEST thanks to Ganz because as someone who spends LOTS on webkinz and amazing world, the gestures are very appreciated. It gives us lots to look forward too… I realize we will have to wait a month for the last boxes, but check out how much items cost at the estore.. These are valuable!!! Please keep these surprises coming, Ganz… It makes webkinz so much more exciting! Thanks too for Deluxe Day!
How many eStore points will it cost if we want to open a box that has a 1 month waiting period?
I have contacted customer service, but how long will it take to respond?
and i mean everyone not just regular members
Wow!! All I can say is THANK YOU GANZ FOR ALL OF THE AWESOME PRIZES!! THANK YOU FOR DOING THIS FOR US…EVEN THOUGH YOU PROBABLY DIDN’T HAVE TO!! I GREATLY APPRECIEATE IT and WE ALL SHOULD!! :) For people having problems with not getting boxes, contact Ganz and see if there is a problem or try clearing your history and cache…that has helped me in the past. Thank you again Ganz!! :)
Hi ganz! There is something that happened when I opened my number 2 surprise box and I want to tell you about it. I went on my account so I could open it and my pet’s picture showed that she had green cheeks and a blue cap as if she was sick, but when I opened my number 2 surprise box it went back to normal. Was there a glitch that you hadn’t removed yet that caused this to happen?
YAAAAAHH I don’t know if I can wait one month… (I am not that patient when it comes to surprises lol). But I think I can manage.. MAYBE…… :D
(BUT….. it is worth waiting if you get a BIG SUPER surprise at the tenth box) :P
this is going to be so fun I am going to surprise my brothers with their surprise boxes They will be like “where did I get this?!?!?!”
this is so awesome! I love my prizes I have received so far!
i cant find my super box 1