Fans are super-excited about their Super Surprise Boxes, so here is everything you need to know about this great gift giveaway!
When you logged in on April 3 or afterward, you should have seen a Today’s Announcement awarding you your first Super Surprise Box. There were some technical issues that were fixed on April 4th, but by now everyone should have received one. You may need to click the “Get Items from Storage” button and look through your gift boxes to find it. If you still can’t find it, please contact our Customer Support team at webkinzsupport@ganz.com and let them know.
You can open your first Super Surprise Box right away! Just drag it from your Dock into a room to watch it open. Inside you will find a fantastic prize and your next Super Surprise Box. However, you won’t be able to open the next one right away. When you drag it into a room it will tell you how many days before it can be opened.
EVERYONE (from Free Players, to Full Members, to Deluxe Members) gets a total of 10 Super Surprise Boxes. Here is how long you can expect to wait to open each box:
- Box 1: Right away!
- Box 2: 1 day
- Box 3: 2 days
- Box 4: 3 days
- Box 5: 1 week
- Box 6: 2 weeks
- Box 7: 1 month
- Box 8: 1 month
- Box 9: 1 month
- Box 10: 1 month
If you don’t want to wait to open a Super Surprise Box, there is an option to use eStore Points to open it right away. The cost to open a box will get cheaper the less time you have to wait. You can drag your current Super Surprise Box into a room any time to see how much time you have left to wait, so don’t forget to check every day you play!
Each box contains a unique prize pool of eStore items, so you’ll never get the same prize twice on the same account! And once you open your 10th box, you will win 1 of 10 amazing rides, like the Kinz Coaster, the Go Kart Track, or maybe even a Gum Fall Slide!
Because each prize is an eStore item, this means they can’t be traded or sent through KinzPost, so what you win on each account with all 10 boxes will be unique to you!
Please note that players with existing accounts can log in and get their first Super Surprise Box until May 13th, but as of Wednesday, May 14th only new accounts will receive them. So if you have an account that you haven’t yet logged into, please do so before then. This will not affect any of your other Super Surprise Boxes already on your account; you will still be able to receive and open boxes 2-10 past that date.
If you have any more questions about Super Surprise Boxes, just let us know in the comments below. Have fun opening your boxes!
Can you PLEASE allow us to ‘join’ family accounts IN webkinz world so that my sister and I can exchange estore gifts. This way you don’t have to make them kinz postable but people are freer to exchange gifts that come in mystery bags, stockings and these gift boxes you are giving us. PLEASE. She has received things I want and I have things she wants and it’s not rightfully fair that a FAMILY CAN’T SHARE! Isn’t that what families are about? Thank you for considering this.
I WISH WE DID NOT HAVE TO WAIT…
I got a peace out convertible and a gardening shed so far also the wizards academy table that is animated
Thanks Ganz support team for fixing my account – received my boxes and now looking forward to the others.
Thanks for telling us the time schedule. Glad also to see the ganz team responding and being helpful. I’ll have to write the info on a calendar since my dock is so full (no way to store posters) that I’d take a long time to check the box every day. Also grateful that I was slow enough opening that I did not get the “super rare” curio shop item.
I think everyone should be grateful for what they received, whether it was a rare item or estore. Ganz didn’t have to do this for us and if every one complains about what they are receiving they may not do anything like this again. Be grateful for what you get, not what you think you should get. The only ones that should be complaining are the ones that didn’t receive the box to begin with. Thank you Ganz, this is awesome. I don’t like the waiting but I’m hoping for some matching estore walls and floors or even the cupboard that stores the walls and floors. Once again Ganz, thank you and please don’t let all of the complaints bother you or stop you from doing things like this in the future.
I agree
My pet had the ice pack on his head yesterday. I took him to Dr. Quack. He had a sore throat and I had to buy meds for 25kc. Then feed him freezepops. Must be something new!
Do you have to log in everyday for it to count towards your “waiting” countdown? What if you don’t log in everyday?
Nope, it’s over real time, not login. So no worries!
I love theses boxes! Love the prizes!
I haven’t received any boxes yet. Can someone from webkinz support help?