If you see an item in your pet’s mobile room that looks like it has a bug, we’d love for you to tell us about it, so we can fix it!
BUT FIRST, please check the EXACT NAME of the item against our mobile item bug list.
To do this, just click the first letter in the item name below, and then check to see if it’s already on our list of items to be fixed.
*PLEASE NOTE: the following item functionality is currently not available on the mobile room, so please do not add items with this functionality to the list:
- Animations
- Clocks
- Riding items (e.g., vehicles, rides)
- In-containers (e.g., fridges and stoves)
- Buildable items
- Cooking items (e.g., stoves, blenders, sandwich makers)
- Gardening items
- In-room games
- Fortune tellers
- Swimming pools
- TVs
- Any other pop-up window items (e.g., telescopes, view screens, movie screen)
- Webkinz Studio
Once an item has been added to the list, we will delete that comment so it will be easier for everyone to see new comments with items waiting to be added to the list.
LIST LAST UPDATED: November 11, 2014
Where can we report bugs with Webkinz? My small signature beagle is now a full size pet, along with my signature fox. They used to be lil’kinz, and they’ve been that way since the day after Veggie Fest! Also, my lil’ Blue Springtime Chick is a lot smaller than she used to be. Her teddy bear is bigger than she is! And there have been a number of glitches with other pets, though those have been fixed. Is this a permanent change, or is it a bug? I can’t figure out where to report that.
I don’t have a bug that is on that list, because it is not an item. Sometimes when I enter my house it does the “Welcome Home” and acts as if I had a new pet and says what it says when I get a new pet but I haven’t. This has happened twice recently and I was hoping it can be fixed! I’ll try to take a screenshot next time it happens.–Cami_2012
That happens to me ALL THE TIME!!!!!! It also happens on many other accounts I have, along with my friends and my little brother’s accounts.
Yeah I’ve had that happen too. For me what happens is my pet disappears or won’t move. Then I have to log back out then log in and then it says welcome home just like I’ve adopted the pet again.
Another glitch/bug is when vehicles get stuck in the wall, or objects get stuck on the wall. My brother eventually got his big city bus and other vehicle out of the wall. Right now a fence piece is stuck in the doorway of one of my backyards….
The welcome home glitch happens all the time with me. After a few seconds though it disappears. For some reason my pets and items sometimes disappear, and in one of my rooms my pet is standing on an item and it’s really annoying. Also on two devices that I have webkinz mobile on I had to delete it because it wouldn’t let me log in and kept saying my password was wrong. I’m getting it on my iPad mini later yay! Also yay Ganz used my idea for the stach dach! #jointheadventure
That has happened to me a few times, too. Except when I adopted a hamster recently, nothing. I thought it was just my computer (I usually blame my computer first, LOL!)
You guys are so COOL!!!!!!! Thank you!
I need to clarify that- I think it’s great that you work on the mobile apps! Now could you work on the challenges in our regular rooms that don’t work? Thank you so much!!! (the Thanksgiving Challenge for sure)
Please could you sort out the bug in the rooms on the main Webkinz site. Each time I jump to a room and try to click on any item in it, the map still seems to be in use, even though I can’t see it, and it jumps me to the room under the item I click on. It is very irritating when trying to put items in a fridge or clothes storage box, as it jumps me elsewhere every time.
That happens to me all the time too!
I’ve had that happen, too. I think it is because the room map is still loading from the previous room…
That happens to me too once in awhile, I’ve learn that if you wait for the Challeange(s) Logo(s) to appear, then you should be able to move around the room freely. But yes Please fix it maybe with a loading page that had a chair on it (like before). Hope I was able to help!
Happens to me three.
yup …fix please
I’ve had that too one thing I do to fix it is to open the map back up and close it and then I don’t get that problem
I haven’t experienced many room issues… But the w-shop on the app doesn’t work like at all.. It’s blown out of proportion and I can’t buy anything lol
Well, I don’t have the webkinz mobile, or a mobile. So um, sorry I got nothing. Hope you guys fix all the bugs though. :)
Hey CountryKinz17 I have the mobile app. And whenever I spin the wheel of wow and if I get extras in anything I’ll be happy to send it to you just to help you.
Awesome Good idea.
they must have a lot of glitches if they have all the letters
iiiiiiii love blue to
cool
I have a glitch that keeps happening. Ok, so you know the halloween room theme icon? It’s like a little haunted house you know what I mean? Well, every time I go to the w shop that icon appears in my dock as the first item in the gifts section. I was wondering if after halloween if it would go away, but it still happens. I’ve even tried selling it to see what would happen ha! But it only says sorry this item cannot be sold. Then, it goes away after I leave the w shop. Has this ever happened to anyone else?
That same thing happens to me, only it’s with the Sweet ‘n Treats room theme, and it’s worth 1 kinzcash, and I bought it from Arte for 1 kinzcash too. It only appears when I’m at the new W-shop and it disappears when I leave. I bought it before the new W-shop came along, and it never appeared at the old one. I bought it from Arte, and it was the icon for 1 kinzcash, so I wanted to see what it was so I bought it, nothing happened, then it appeared in the new W-shop.
I have the same problem with a big M that sits in my dock when I’m at the W-shop. It belongs to one of the themes and I think I must have bought it to see what it was, the same as webkinzdogs.
It also appears in Adventure Park!
Great! This’ll help people a LOT. Thanks Ganz!!!
On my computer the classroom cubby cabinet, I think it’s called that. But any way it has this weird white streak that pops up if you turn it backwards
I think there is a glich with the Vampiress Vail. When I put it on my pet it doesn’t show up.
I’m not sure if this has been fixed yet, but there is/was a problem with the Tawny Pup Gift Box. I’ve had my Tawny Pup for years, but it’s never let me open the gift box. When I try to open it, Webkinz logs me out of my account.