As many Webkinz players know, if you don’t log into your Webkinz.com for a year, your account becomes “archived”. Normally, if a player wants access to an archived account, we’re able to restore it within 24 hours.
Due to Webkinz X, however, we are temporarily unable to restore archived accounts. We currently do not have an estimate as to when this functionality will return, but we are actively working on a solution.
In the meantime, if you’re a returning player who wants to check out Webkinz X, we encourage you to sign up for a Free account by registering at www.webkinz.com. We’ll post another update when we’re able to restore accounts again.
We apologize for any inconvenience.
Hi, I’m trying to log into my account that I made many years ago when I was young and it’s not letting me log in. I have all the account information and I believe it’s all correct but it won’t let me reset my password or anything to get in. Thank you so much
Please contact webkinzsupport@ganz.com for assistance
Hi, I had a Webkinz account when I was very young and have not played in many years but I have the login info. I recently found my 9 old Webkinz and rediscovered my love for the plushies and game. So much so that I bought two more! (Clover cat n the Persian cat :3 ) If there is any way to recover my account I would love to know :)
Please email webkinzsupport@ganz.com for assistance with this.
Thank you for the quick response! Email has been sent :]
I really want my account back :(! I worked really hard for what I have and I email you guys about it. I didn’t even know you guys did this (my account was made in 2020 and I haven’t had this problem until now)
I would like to get my old sunboy15 account back, but I don’t know the password to it can you please help me
Please contact webkinzsupport@ganz.com