November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
It’s going to take some getting use to for me
some getting used to some
It’s is going to take so getting use to for me
This update needs a lot of work. My flash is updated, I’ve tried three different browsers, I have also tried numerous times and I still can not log in….. Webkinz help please??
so far, I think I like the changes…it will take some getting used to new format, but its been easy to figure out. One suggestion: make the pet requests for activities and stuff a bit less whiney and demanding. I like the idea of getting rewarded for doing stuff, but honestly, the way the pets are asking for things comes across as rude and makes me want to just ignore their requests!
The new update is problematic. It needs updating. Initially the resolution is simply incompatible with both of my monitor sizes. You cannot change this. The hunger bar goes down about 65% faster than it did before the update, too. This is going to cost too much for food. The energy bar fluctuates drastically. Please address these issues immediately, the game’s pretty unplayable.
Why has the new Webkinz X removed the number count of our inventory items?? I used those numbers as an alert flag that someone may have hacked and stolen things (which is what happened to me in the past). I also use the tally to be a reminder when I need to store things from the inventory or purchase new food etc. I’d like to see it back in the inventory icons somewhere. Don’t understand why it was removed. Plus this new caring of pets cost us way too much money on food and w store items. I never had to feed my pet as often as this new care meter requires. Don’t think I’m going to be to fond of the meter. Please answer about the number of inventory (such as how many food items I have and furniture items) I really used it for security purposes on log in.
I agree, momz54–I miss the item counts, too. Luckily I have a bunch of farm fresh foods from my gardens to feed my pets, or I’d be broke…lol. I sure hope the dock item counts come back, too.
I have been a member since 2006 and I still visit webkinz about every year to keep my account active (becuase I put a lot of time into it!) Once I saw that Webkinz was going to be updated into its second generation, I instantly followed all of the updates. All of my old memories are still very strong, and this update definitely is going to take some getting used to. If you would like to add me I am bones89, but just know that, even though they are updating, I will not be logging in much. I am from the golden 2006-2008 generation.
Dear Gennelle, Michael, Matt, Steve, & all the staffers at Ganz, YOU TOTALLY ROCK!!! Sending warm thoughts, sympathy, & tissues your way!
I have gotten on several times but my computer is being slow and crazy. I have done a few things and so far so good.