November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
Not really crazy about this webkinz X. Pet is so demanding now. Can’t do anything but feed the pet and play in the arcade. Can’t even chat in the park now. UGH
Can you please help with me with the kinzville park? I have never moved so slow in there and my speech bar does not work at all. The speech does not show up at all when you try to type it in. It is now outside of the kinzville park and not in it like it used to be .
I have been trying all day to log on but all I get is a green screen with part of a large W up in the left corner. What should I do?
PLEASE make this stop, The obnoxious noise of this “pet” whining about what it wants will end this for me.
Sorry, this big mess is making me regret paying for deluxe. Too big, too busy and slow, not to mention the meters that suck the life out of being on. I don’t want my “pet” telling me about it’s clothes either, I’m not into the dress up thing at all.
I finally figured it out! Almost…it keeps logging me out whenever I do something!
At the beginning, I was seeing a green screen with a W on it. Now Webkinz is working. This explains how I feel like half of my furniture is gone!!! Well, all I can do is wait for my furniture to be back and functional again. This is just a little glitch considering how big this undertaking is! I love I the new changes!!! I know this is just the beginning of what is coming to Webkinz! I’m so eXcited!!!!!
After a long three hours of trying to get on Webkinz, I finally got on! But why is it that when I log on, the screen is so zoomed in that it cuts everything off? All I can see is my room.
Today’s the day to try this out. I don’t know how I’ll like this…
I am really liking Webkinz X. Once they get all the room items back to normal and a few other issues fixed (like chat tools being hidden & my page rooms not fit to size) I will be a happy camper :) You don’t have to cater to your pet if you don’t want to. You just get rewarded if you do. I am totally fine with that. I like the new interactive aspect. Makes sense for what Webkinz is all about! I love the new prizes & it seems the rewards are timed appropriately. So YAY to Webkinz :)