November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
Ah!
ITS THE SECOND DAY AND I CANT STILL LOGIN TO WEBKINZ!!!!!!!!!!
Have you followed the steps listed in the article? Please try those.
when i log in i always have to press the space bar after the computer puts my user name in but webkinz world is still fun
That’s true, it’s a quirk of the system that we’re working on fixing. I’m glad you found your way in! :)
huh?
I also press the enter button. There’s nothing wrong with the login button, it is just a habit for me.
I appreciate it’s been a major update, but some bug-fixing needs to happen quickly. The hunger bar glitches out all the time. I switch pets, get out of bed and the energy goes up, but the hunger drops down 80+. Not to mention the severe energy and hunger drops whilst playing the arcade. I think the game looks good, but it’s just too expensive to have to buy food every 10 minutes. Oh, and the pet’s demands are too much. For older players, who have a considerable amount of money, it might not be an issue. But for relatively new players, when your pet demands something at the w-shop, and you can’t afford it, they just look really sad.
I know there are some people who really like webkinz X, and this is just my opinion, but I thinks it’s rather terrible. Two years for THAT? What a fail. It’s just not for me, so I’m leaving webkinz :( By everyone!
I liked playing the old WebKinz cuz it was fun. This new one is a hassle. Too many demands.
I thought demands was fun, but when i heard you guys I think were going to be annoyed by them. Maybe GANZ, you should do the demands every 5 minuites or so. Not like, 1 minute at a time!!!
We’re aware of this and changing the pet requests accordingly.
Ok thank you!!
I’m hopeful most of the things I struggled with are simply glitches that will be fixed… not being able to garden -at all, no longer being able to see the whole screen and needing to scroll down to feed my pets, the w-shop empty of items making it impossible to buy anything, my pet wanting to play in the arcade and not recognizing that we WERE playing in the arcade… :( The one thing that made me truly unhappy was how demanding my pets had become!!! My pet would request one thing after another without giving me time to simply enjoy playing! This is NOT fun at all!! Please, Genelle, tell us our pets will settle down and be less demanding once the glitches are fixed!
Finally was able to log on. I don’t like the wishes. They pop up too much and are annoying. I don’t like the sleep bar. You lose over half your sleep just trying to do the wishing well? I still can’t play spree. I can’t put my berries into my jars. I am still waiting to see the good in this. Oh, and the log out screen doesn’t work, either. Yes, I have cleared my cache.
Since Webkinz X, the park does not work. Movement is really slow and you cannot type to speak in the park now, at least for some of us.
HUGE problem with new Webkinz X: The items in the dock are way too small to even know what they are. If this isn’t fixed, I won’t be able to play. I really want to keep playing. PLEASE fix this. Thanks.