November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
I like gardening in my garden, weeding, watering and such, not just the harvesting! Please put it back!
For those that are unhappy, I’m sorry to hear it. Here’s a hug. I truly hope it gets better for all of us. My eldest child decided to quit while my youngest loves it. I respect and honor their feelings, as I respect and honor all of us in here. We are all in this together. We are a great community and we are all here for each other. Peace and Love to us all ~B00T00~
Hi everyone! This is my first comment. :-) I hate to say that it took this new Webkinz-X upgrade to make me actually post something. I’ve been playing for about 8 years when I got online to play with my little niece who lived far away, but I got hooked and stayed when she stopped as she grew up. :-) I’ve seen a lot of changes to Webkinz over these years (and it sounds like some of you have too!). Some of the new stuff seems really fun & some of it is just different. What I am worried about: 1) I’ve never seen soooo many glitches with an update that they say may take weeks to sort out? Ganz, honestly, we would have understood if we had to wait longer for the release so you were prepared. The site is practically unplayable as it is right now with all the glitches to items, games, and such. I don’t even want to log on right now. 2) I also agree with people who’ve pointed out the excessive “wishes” the pets now ask of the owners. And occasional one is fine, but it’s waaay too much. I was online for about 5 minutes and had 2 or 3 requests from the pet. TOO MUCH. I agree with those users who said this is not good behavior to present to kids- yes! Bug adults for stuff constantly! It works! :-( 3) I hope the new life/food/sleep meters will change a bit too. They go down way too quickly. The amount of food they’ll go through if I stay online and play games will be really expensive- not to mention there’s no doctor to visit when they get sick ;-) (sorry- I miss Dr. Quack already!) SO, I’m going to hang in there for a few weeks like Gennelle suggested and hope things settle down. I’d hate to leave something that’s so adorable and fun after all these years! I hope we all can enjoy the changes then. :-)
These are all issues that we’re aware of and working on making more natural-feeling. It wasn’t our intention to have the pet be “demanding” or “needy” :)
Thank you Genelle for all of your fast answers. I am also an older Webkinz player who started because my daughter loved it, and kept going because I love it. I haven’t had any major problems this week, and I’m getting used to the new way of doing things, but I have found one thing that makes Webkinz not much fun. One of my favorite things about Webkinz is that the pets are the same when you come back to the game as when you left (I’m pretty obsessed with keeping everyone at 100!). Now, when I come back to the game the following day I’m getting a lot of frowns…and I have to say I REALLY don’t like that (please, I have a teenager and lots of real life pets to take care of…I seriously don’t need to be frowned at by my virtual family). I hope that this is a glitch, but I haven’t seen it addressed yet. I have four different accounts, with close to two hundred pets total…there is no possible way I can cater to all of those pets everyday to erase those frowns. Right now I’m afraid to change pets because the one I played with the day before is crabby, but the ones I’ve left alone aren’t. One of my great pleasures with Webkinz is that everyone is always happy to see me…except now they’re not, and I find that my pleasure with the game is suffering (hello…teenager’s mom…I already get to deal with the “not happy to see me” attitude more than I want, even though I have a great kid). Please please tell me that this is only temporary, and we won’t constantly be trying to cheer up ALL of our pets on a daily basis…by the way, even going to the vacation island spa doesn’t erase all those little frowns :(
At firstt I wasn’t sure about webkinzx but I’m slowly getting used to it. What I don’t like is that I can’t open gifts in my room and how demanding the pets have become. I agree with a lot of the other players that this is not a fun aspect of the game. I also don’t like the fact that every pet has a heart that needs to be filled.
Genelle!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IT LOCKED ME OUT OF WEBKINZ AND I CAN’T GET IN!!!!!!! THIS IS THE ONLY SITE I PLAY ON!!!!!!!! HELP!!!!!! NONE OF THE BROWSERS WORK!! Thanks, Ganz! :(
It locked you out? If you can’t log in, try following the steps above.
Will we still get the shopping spree gift on that date? And this cuts out on a day of floating dice. But thanks so much for letting us know this in advance.
1. My login information works in Webkinznewz but not Webkinz World even after clearing and resetting passwords. The Login button remains grey. 2. I liked it when you clicked on a floaty or bought something and it went to the front of your dock unless you clicked for dock items. Searching for Jumbleberries in a small dock is difficult. 3. Along with the W-Shop, Arcade, House icon frequent buttons should Kinzville Park and Today’s Activities. 4. The bottom dock needs to get moved up at least ½”. 5. Why can’t I resize my screen now, so now I push my screen aside cutting off advertising and notices as I work with multiple screens (screenshots, files I have on Webkinz (inventory, room designs, calendar). 6. I think caring for my pets includes daily activities, designing rooms, feeding, taking to all the rooms (park, clubhouse) and challenges. This “care” adds to the already heavy workload daily leaving me a cluttered dock as I can’t get to clearing it, designing room and other things I want to do. 7. “On sale now” should include items for storage for clearing dock i.e. fridges, dressers. 8. When is the Beach House theme coming?
I’ll try to answer these as best as possible. 1) Try entering your password, doing one space at the end and hitting Enter 2) Noted 3) Noted 4) Noted 5) You can resize it by opening the game window in Chrome, right-clicking the top banner tab and selecting Open As Tab 6) Noted 7) Noted 8) It’s now back in the W Shop. You can find it under Themes.
Well I did, but they don’t work. I’m wasting my video game time waiting 10 minuites or so just to log in to webkinz! My 6 pets are probably wondering where I am because I usually login everyday!
ok so i like webkinz x but what i do not like is u have to feed you pet ever time wen u get done playing a game u need to give us more kinzcash to got food and what r pets need r pets want things from the wshop and if we want new things we cant get becous we used r $ for food
I did but they dont work.