November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
Hey Ganz, I think that gardening should stay the way it is now. BTW I’m been having a lot of trouble with webkinz world lately, like sometimes the window that says getting items from storage pops up and gets in the way, it’s totally frustrating >:( >:{ >:[ >:l
Hey Genelle, This is a bit off topic, but I can’t play Amazin Hamsters anymore. I have enabled the npapi thing and reopened web many times but nothing…Also my pet can’t speak at the park or clubhouse. Even so, Webkinz remains soooo much fun! I know you guys are so busy and working so hard. We really appreciate you all keeping the website going. What’s the coolest thing? Everything!
please fix outlet won’t let me use coupon,games wony work
Yes! Thanks Webkinz for fixing and working on these changes. I will be very pleased. I can’t wait to see all the new room features. And I’m so glad you are fixing the hunger meters. That will be a big help and a Kinzcash saver =) I wonder what requests we will be able to teach our pets? That should be exciting to find out. As far as I know, my beach house theme big pool and Kampkinz pool are not showing up, but I’m sure you guys are working on that. I don’t mind Webkinz being down the 14th as long as it gets fixed up. Thanks Webkinz for being so much fun and an awesome website!! ;) :) =)
I actually liked the pet requests. They make it easier to fill up the heart. I understand it would be annoying to have them ask for things all the time, but I think once every half hour or so is fine.
I agree, now I have not been able to fill any hearts.
My computer is too old to have certain browsers and newer versions of flash player. I can’t play webkinz on my computer, only my parents’ laptop, but it’s easier to play with a mouse.
I really do not like webkinz X. I can barely figure things out! Its all so confusing! i wish they never did any updates to webkinz at all! It used to be so fun! I would always call my best friend (cmnspeach) and we would go on together! we were even twinsies once! but now thats all gone. And shes asking me to take care of her pets on her account! I mean, she has not been on in awhile… but now, i dont think she is ever coming back to the webkinz website. Although we LOVE the plushies! But since everything went bye-bye down the drain, Im contemplating going off webkinz. i might just stay on webkinz news. I know ganz is trying their best to fix things, but they just made webkinz too confusing. so long old fun webkinz world ):
Can someone please help me, where I can find my pet buddies?
You can only use them in the clubhouse for now.
Goodby webkinz
well. I can’t tend the garden or have veggies to feed extremely hungry pets. They can<t swimm, no swimming pool, no swing , won,t jump on tramp==so untill Webkinz gets with it I,m giving it up until things get better. Luck to all of you who are brave enough to hang in there.
When real pets are sick they get pumpkin to help them feel better;) try that .