November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
This new site is awful. It is too busy and cluttered, difficult to navigate. It is likely we won’t continue with this game site. Such a shame.
7:15 am WEBKINZ has gone off line for repairs. Wallpaper storage chest holds items weird. You can touch an item and it disapears. But leave and go back and its there so I guess its ok. I have my 10 hearts I started at midnight cause I knew they would be fixing things . I am around 11,000 . HINT: When you have just a few and are stuck use the white tub and sink ;) . Keep them in your dock ! ONLY use these at the very end for the last 5 or maybe 8 points.
I don’t think the spree coffee table is on the list. It isn’t a grey box but it doesn’t show up in the room. The spaces where it was placed cannot be walked on.
Mega Barbeque is not on the list and should be on the list
There is another item that needs to be fix and its no the list which is the Mega Barbeque
Hi, Gennelle. When I’m playing in my pet’s house, all the rooms look a little blurry or out of focus. It’s even worse on the mobile ap, but I’m hoping this will not always be the case in Webkinz World? I don’t like the thought of all my screen shots looking out of focus. Do you know if they are planning to fix this problem? Also, a suggestion. It would be so great if we could go to the clubhouse to an exercise and sleep room. That way we could take care of our very needy virtual pets without having to add beds and trampolines to every room in their house. Thanks!
Hey Gennelle, I just wanted to say that I am proud of you guys for making this change to Webkinz and sticking to it even with all of the negative feedback. I, personally, don’t care for Webkinz X yet but that’s only because I grew up with Webkinz. (I literally joined the first year it came out) And because Webkinz X is a new thing that I haven’t gotten used to yet. I’m excited that you are constantly trying to make this a better game for the sake of the players and feel bad that you have to deal with so much negativity. Even though I personally prefer the previous designs of Webkinz, I encourage this change and will still tell people that Webkinz is one of the best kids games on the internet. I’m excited for all those who haven’t yet played Webkinz because this change won’t be so new to them, and they’ll love it! Only the people who have loved the game for years should be sad/melancholy about this change. But heck, I’ve had Webkinz most of my life, and I still have the nolstalgia, so It’s time for the next generation to experience Webkinz too. Webkinz is changing with the generation and I encourage this change. Thanks for making Webkinz awesome, throughout all the years. -Monslivs2
I have not yet posted regarding Webkinz X, even though the main reason I play is to decorate my rooms, and they all are a mess since this “upgrade”. However, now I really need to mention something that is completely beyond the pale: this new third party advertising that is popping up within Webkinz. It used to be only on the log in screen and then the log out carnival, but now these ads randomly appear while attempting to earn kinzcash at the employment office, while attending kinzville academy, etc. These ads completely disrupt the activity you are attempting to complete causing the game to freeze, glitch, or stop. Also, I question why I should have to tolerate these ads within the game when I pay for a deluxe membership and have invested literally thousands of dollars in pets and estore items through the years.
I would like to give a shout out to the Webkinz team for listening to us and responding so fast to the problems we are experiencing in the new version of the game. Bravo for listening to your users and making changes so quickly!!!!
Gennelle Webkinz i was wondering if you could help me out. I’ve been very frustrated with Webkinz X, i have been a player for nine years. I can get used to gradually some of the changes but what I am most upset about is that I am unable to chat in the webkinz clubhouse kinzchat plus and regular kinzchat. I am allowed to go into the rooms but once i get in there i can’t type? PLease help and tell me what to do. I just really want to talk to all my friends. Thank you