November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
Webkinz is very broken at the moment…. Is there a way to report problems? Everytime I hit wish on the wishing well my pets hunger goes crazy…. I got my pet up out of bed and the hunger went from full to empty for some reason? The hunger and energy bars fluctuate at ridiculous rates.
Is anyone having the issue of the dock keeps disappearing?
Well, after being down yesterday i hoped in vain that some of these issues would be cleared up. 1. The Kinstyle outlet charges me double on my purchases AND will not accept coupons. 2. The ads are causing the game to run so slowly. I’m a Deluxe member. I thought I didn’t have to put up with all these adds. 3. I’m going broke trying to feed these pets. 4. so many things still don’t work. I swear I feel like an involuntary beta tester sometimes. Sorry to keep complaining. It’s just that I’ve got enough stress in real life. Webkinz time was our relax and have fun time. Not anymore.
Thank you for all the changes you are trying to do. As of July 15, in the very wee hours of the morning, these are the problems I encountered. Alyssa’s Star Search is still not working in all of my accounts, and in one account, none of the daily jobs worked. The food monitor is going crazy!! In one pet, everything I did made it jump from full to empty, and back again. She was starving and it took 27 helpings of food to fill her, only to have her hungry again in the next room! And please, PLEASE, let us change the zoom of the “house floor map”, it’s SOO BIG and I much prefer to see most of my rooms all at once, instead of just a small handful. I have over 170 pets, and there are a LOT of rooms to choose from!! Again, thank you.
WebkinzX is an ambitious project. I can see there is more fine tuning to be done. One day after the big fix and the hunger meter is still whacky and some items aren’t working yet. Still problems with the screen being cramped and cut off on my lap top, though our desk top computer with giant screen is fine. Must be a hectic time to be a Webkinz programmer. I bet it’s fun, though.
Please fix the arcade – one of my accounts can play but the other 2 can’t. This is getting sooooooooooo tedious. Also fix the hunger issue we’re wasting money left right and center.
do you know that Jumbleberry kicks you out of the game if you attempt to put berries in the jars?
it would be great if webkinz didn’t crash every 2 minutes
So far the updates have worked great. I have a concern about kinzpost though. I can’t send packages and don’t know how to with no dock unless I click the Family Score frizes button. Help? ~Spokanegirl7
Genelle, PLEASE FIX NAFARIA!!! Every time all she gives me is cookie or the SAME PURPLE BOOTS. I’ve never wanted the boots, ever! Please give her some new things that are rare and exclusive that people actually want