November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
PLEASE HELP ME!!! Alright, the problem is, my pets get so, so extremely hungry, that, even by feeding them the best possible, I am using WAY more Kinz Cash on food than I can make! So eventually, because of my pets getting hungry, I’ll go bankrupt! That is not fun at all, and I obviously love Webkinz as I’ve been playing it for almost ten years! PLEASE HELP! I cannot believe that I am disliking this so much. And, I am one of the MANY players that love to get complete room themes. But how can I if the BED is deluxe? I don’t mind the other items too much (TOO much XP), but the bed? At least I’ve gotten some themes before the deluxe partial take over happened. Gennelle, I’m sorry if this sounds like complaining, but I simply can’t enjoy Webkinz like I used to. I’ve purchased about 50 Webkinz… and now online each one can’t have a complete room theme. They’re starving. It’s sad. The starving part, not so much the room theme part.
We update the site every 3 weeks.
You can see the list of fixed items here: http://webkinznewz.ganzworld.com/carousel/fixed-items/
You can also see what has been fixed with each update in our update articles here:
http://webkinznewz.ganzworld.com/announcements/release-237/
http://webkinznewz.ganzworld.com/announcements/release-238/
has anyone noticed that webkinz is becoming more greedy with the whole deluxe situation? now almost every game is locked because ether want you to pay real money to play the games on webkinz world. At first i was alright with them only locking some features, but now it is literally almost everything that is being locked. Webkinz used to be so much fun but now that everything is being locked up, there is barley anything to do on it. Can you PLEASE unlock more games and not want everything to become a deluxe thing!!??
Genelle..Is there any way I can delete some of the pets I own.. I have 139 and it takes literally hours 4 to be exact to feed and take care of each one and get the hearts filled. Frankly I do not have that kind of time. if I miss a few days then trying to go back and start over is just not right, losing 25 % per day is unreasonable. I kinda liked the old Webkinz better for that part of it. you didn’t lose anything by not playing with each one each day. Help please!!
You can try sending an email to webkinzsupport@ganz.com and see what they can do.
Really?
I am cool with the improvements but the third party ads are a bit much. I expect things to be slow while you make some adjustments and fix missing objects and such but as a paying member I thought the third party ads would be gone. I have cleared my cookies and blocked the third party ads but I have never had the trouble I am having now. I notice when I am doing any activity on the site that when the right side panel is running ads from various OUTSIDE sources I am having a ton of trouble moving around or doing my school tasks….it just makes it hard to do anything so I end up just closing out and quitting for a while. I have never had this trouble before. I do not mind the other ads for your site, those never give any problems but the video ads are just not helping the new webkinz and making things really hard for me to enjoy my pets and play games. Is there something I need to do different other than the clearing cookies every 5 secs and blocking the third party ads??? If so please let me know. daisypink99
If turning off third party ads through the Parent’s Account Tool isn’t working for you, please send an email to webkinzsupport@ganz.com and they will get it working properly.
See this is what I’m saying I expected ganz would make webkinz x awesome but instead it’s just plain out boring I mean they should have done a better JOB. Gennelle Webkinz could ask if they could bring the old webkiz back? I’m not trying to be offensive to those who like webkinz x
I put in a slip a while ago. I bought the GanzWorld Couch from the GanzWorld Rewards and never got it. It’s not listed on one of these lists. How can I get it replaced?
Dear ganz, My friend and I DON’T REALLY LIKE THE NEW WEBKINZ X!!! As of your pets stare and stare at you.AND your pets make you SPEND your kinzcash when you Don’t want to!!! And most importantly WE NEED THE OLD WEBKINZ BACK!!!!!!!!!!!
GREAT JOB GANZ! WEBKINZ WORLD IS GETTING BETTER EVERYDAY! SO EXCITING NOW EVERYTIME I LOG ON. THINGS ARE WORKING BETTER AND BETTER AND I JUST LOVE THE NEW PRIZES! THANK YOU! :)