November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
I have been won over to really appreciating the updated Webkinz. I was unable to embrace the all of the new concepts simply because I found the glitches frustrating. Now that time has passed, I really like the changes. Good work and a big thank you to all who were involved.
There are still two items I know of that are completely missing any markers yet are there. One is the pool from the beach house theme and the other is the new item we got free for the community efforts, I think it was a balloon or water balloon thing that didn’t appear at all when I put it in my room. I am not sure what it was like as I have never seen it. It is just invisible. Please could you fix them or at least show they are there. Thank you.
Where did the Kinsville home go? I saw it in my dock when I “won” it. however, it has now disappeared. Is it going to return? Please get someone to address questions and concerns on here.
I just received the Kinzville Valley Home for family score and it won’t let me place it anywhere. I tried inside and outdoors. I even tried it on the Kinzville map. I guess it’s another item to add to the fix list. It seems like there’s still SOOOO many items that are missing or not working. I’m getting quite disheartened and can’t help but wonder if it will ever be the same again.
Not sure if this happens to anyone else but each time I log on and start to play or garden, the site freezes and shuts down and must re log back in. Happens 2 or 3 times each time on both Internet Explorer or Firefox. Very irritating.
I’m still missing food in two of my refrigerators and my tv’s still don’t work. i know you are working hard to fix these things, keep up the good work.
wow things have changed here… ALOT. I haven’t been playing this in a long while so im not really used to it (yet!). I unfortunately don’t like it that much im afraid. but I will continue to play every chance I get! I have slow internet so that wont be often. I love webkinz so much!
Help! I won the Kinzville Valley Home from the Family Score Prize, but I can’t find it anywhere. Where do I look? Furniture? Decorations? I’ve looked everywhere! I’ve looked on all these lists and I haven’t found it either. My username on Webkinz is deudawg22.
Food meter continues to go down when buying food in wshop. I have to use a pet that hasn’t been fed at all to buy food. They also can be full and by the time you are finished playing in the arcade, the meter is empty again.
Is there a newer update of fixed items? This post is from July. It is now Sept. Is there a projected date for finalization of fixes. There are invisible items (mostly pools) in rooms, and no way to edit them out of the room. Some TVs, Furniture items can only be paced in one direction else only half the item shows up (Jungle TV, Bone Couch, etc). None of the TVs work. Most pools do not work. Most waterfalls and water Rides do not work. Carnival Rides do not work. Most of these are e-store items still being sold with no warning. The Pioneer Butter Churn does not dispense. Neither does the “punch juice” one that was a PSI. The Ballerina bed has only 1/4 of the bed showing. And there are still many invisible items showing as grey boxes. What has been fixed since July 20? There is also an estore hat that is supposed to revolve around the pet’s head, but it locks the pet in the dressing room everytime you try to dress your pet in it. Please give us an update, especially on dispensers. I’m losing a lot of “sell back coins.” Thanks for the update that I assume will be very soon.?