November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
And where do my posts go???
This new webkinz is so bad.. I can not get on even. I have 9 grandchildren and none of them can get on, they keep get webkinz is not responding or the webpage is not responding. and yes I have cleared cookie, cashe. here are the user name of the accounts that are not working, chri333, grbarb, grbarb4, chri777, chri111, zxcxvbnm, 44005599, PLEASE fix this….
I’m happy to comment that things continue to improve steadily on my account. And I’m really happy to see many of my disappeared items returning. Keep it up!
I’m holding my breath as I write this, but I have been on two of my accounts today and haven’t seen even ONE video ad…!!! This has been the most enjoyable time I’ve had on Webkinz since the update went through!! The ads have really been ruining the play-ability of Webkinz, and I am SO HAPPY they seem to be gone! I hope it stays this way…I don’t feel like I have to rush through everything (like the employment office, etc) before the ads start running and my computer comes to pretty much a complete stop. The Webkinz ads never seem to cause any trouble, plus that’s what I’m interested in (I mean, I am after all playing on Webkinz!). Hoping (with fingers crossed) that this is a permanent change!!
Hi camsmommy. To get the video ads to stop permanently, go into your computer settings & turn on adblock. This will stop those ads.
That makes me think….when are they going to add the action to the items that they fixed? Because although they appear on the screen, my pet doesn’t interact with it.
I miss the old webkinz. It was better when i was in 1st 2nd and 3rd grade. No one is ever at the clubhouses anymore either. And you cant even go to the doctors! ;(
OK, what now, I can not stay on Webkinzs, I can get on, but only for a couple os minutes. I get kicked off, with webkinz is not responding. I really don”t exspect any help. chri333 in my usuer name.
Ganz, I really sorry but I just really hate Webkinz X. Can’t our pets just go back to understanding that life is FULL of disappointments? They are sooo demanding! (Oh and BTW, I posted a comment about this yesterday but it never showed up) They ask we to go to the W-Shop when I have VERY little kinz-cash, they ask to go to the Arcade when I just left the Arcade, and other things I just CAN’T stand about Webkinz X! We were pretty much all upset when you guys just had to put Deluxe Membership in. I am just expressing my opinion. Anyone who likes Webkinz X, well good for you! Thats is our opinion and this is mine, so please… no one start a fight.
Umm, help. I can’t leave my house at all, so I can’t get to the acorn collection or the w shop etc.
Try refreshing your page, or logging out and logging back in over and over again.
I have a question I REALLY hope someone will answer. My items keep glitching ( I made a comment about this earlier, but I just in clued it in THIS comment ) Including my ballet table, ballet bed, dog table, an others. Some of them were my FAVORITE items and I would really like to place them in my house. My other problem is, whenever I try to go on my WW phone, it says “Sorry! We could not load our kinzchat server list” Its says the same thing when I try to go to the clubhouse or the kinzchat park. Is this because of…. Webkinz X? All the editing and checking the X, is that my my account is glitching? Just today we and my friend, Amelia were playing Webkinz together and it just… just out of the blue, it took us to the BEST BUY SITE! I was like… WAT. Then, my screen froze and turned white for about 30 minutes. I am also, really disappointed with the new Webkinz. My pets are asking for stuff every 2 minutes. Hey, maybe there should be some button where you can disable your pets from asking you questions! This would make me hate Webkinz X a little less =) I’m not trying to be mean, or rude, or ungrateful in ANY way, but I am just a bit disappointed. Webkinz was more fun before Webkinz X came along in my opinion. I know the Webkinz team works VERY hard on this game for us kids, maybe even teenagers, ( Because, you know. You’re never to old for Webkinz! ) but I just want to say I’m really disappointed in Webkinz X’s bugs and glitches. Thank you for reading this if you did!! … Dogheart7…
Hey dogheart7, if you leave your pets asleep, they won’t ask you for things. This is what I do when I don’t wish to be interrupted. Make sure all the pets are in bed. Hope this helps.
Hi, if anyone could help me with this problem I have, that would be great. So my mosh ball pit, my dog side table, and more keep glitching, and I have NO idea what to do about it!!! OMG PLZ HELP ME k bye