November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
I LOVE Webkinz X !!
Hello GANZ. I’d like to make 2 requests. 1) Please post the newer comments first in this post, instead of last. It takes a very long time to get to the end. Although it was good to see that the latest comments are much nicer than the earlier ones. I had almost forgotten how frustrating Webkinz X was when it first started. 2) I know there are lots of objects still to fix, but I was wondering if you could also fix some items that were always wrong? I specifically mean the pink Fuzzy Slippers, which have always had the toes cut off. There’s another item too, but I haven’t been able to remember what it is. Does anybody else know? Thanks so much for all the work you’ve done on our beloved Webkinz! It has taken awhile to get the glitches fixed, and I know that everything isn’t fixed yet, but it’s nice to see the progress that you are making.
Anyone else have the unlock button stuck on the Halloween / Spook / candy collection in the clubhouse — Halloween? I am beyond frustrated.
That button never did work for me, but all my accounts finished the candy collection, and the Witch’s broomstick appeared in the dock the next time I logged in. Hope yours did too! It should be in Furniture.
i never played it before!
Light up sneakers aren’t working right, when you turn your pet to a certain angle wearing them they turn into red high heel things :/ and i love the little dance your pet does when you log in your change pets :)
there are still missing items, a grey spot show up on the floor where they are suppose to be but the item is not there, like my fire place, & my brothers (NED1998) Lap Pool that came with his Boston Brown Terrier, he just adopted today, he is rather upset about that because he is a swimmer & that is the reason he chose that dog. Please try to get all the items to show back up soon.
When will the next update be?
where did the bouncy castle go in moneyz?
I have collected all 12 candies from the Webkinz Ghost but my witch broom will not unlock. Please Help!
Please check your dock for your prize. It would have been automatically awarded as soon as you completed your collection.
Ganz, I’m Not Meaning To Demand But, The Endangered Dama Gazelle’s Endangered Pet Specific Wallpaper, It’s Floating? I’m Not Exactly Sure, But It’s Glitched. I’m Obsessed With The Signature Endangered Series, Especially The Gazelle’s ( I’ve Bought 3. ) . And, It Would Practically Be The Whole World To Me If You We’re To Fix It.