November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
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1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
I’m depressed. I don’t feel Webkinz got much better. I wanted to spend one last day, today, to play with all my webkinz on the old format. You made the game look better. But that’s about it. The family points and pet care hearts were really only things you really added. I can’t play webkinz until tomorrow. I hope there are more plans for webkinz. You changed webkinz, but, you didn’t.
Oh, they changed it alright. The gameplay is far different now that the pets are more demanding. Was it for the better? Well…I’ll leave that for you to decide.
So… when do we get to, like, actually log into webkinz X? Today?
Maybe it would have been simpler, to list what WILL be working. Good grief.
I think webkinz X will be awesome. It doesn’t matter for me if they are still not done, as long as they are added later. 2 YEARS that is long. Thx for all you hard work ☺§
I’m too scared to read it!!!!! I read two sentences and went down here!!! It’s probably good, but still… I’m scared!!! AHHHHH!!
17,000!!!!!! PLUS!!!!! Wow!!!! Just wow! I have a whole new appreciation for the whole team of EVERYBODY at §!! Wow!! You guys are amazing!! More than amazing! You are WOW!! Great job everyone!! Thank you so much for trying to make everything better for us! You guys are amazing!!!!!!!
Thanks for the heads up!!!!!
Thought after clicking on the list I’d see 20 items or so. I dont understand the hurry to launch this with still so many bugs. I’d prefer to wait then see a large portion of my items gone.
Thanks so much for letting us know about this, Webkinz team! We appreciate all your hard work to make Webkinz as fabulous in the next decade as it has been in the past one. There have been so many changes over the years, and they haven’t all been easy to get used to. This seems like the biggest change yet. I sure hope it is as awesome as the effort you have put into it. Thanks for working so hard to get everything up and running smoothly!
WOW!!! This is really amazing. Ganz, you have really outdone yourselves. Thanks for everything you guys do and how dedicated you are. I cant wait to see the future of Webkinz world!
Wow! Those are some long lists! But when I think of all the gazillion items involved, it does make sense. Bravo to all the programmers who are making this happen, and let’s all be patient and kind as we wait for Webkinz X to be as wonderful as our original Webkinz World.