November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
Two years? Wow. Didn’t think it would take THAT long. From what I have seen, the features don’t look all that exciting (I’ve been a player since 09, after all) to me. The colors are too bright, and it kinda doesn’t feel webkinzy to me. Still, I shouldn’t judge yet. Maybe it will be better or worse, but I won’t know until I see it in action. I’m hoping my whole collection of items will be safe. Especially my Egyptian room and my 3 pieces of the Hockey theme. I’m sure they will. I’m hoping this will lead to moving doors and rooms, (and what I’m most excited for, staircases to lower and upper floors!) Also, I’m looking forward to changes to My Page and the Trading Room, to have some larger glitches fixed and better improvements. The removing stuck items is awesome! A few days ago, my clown car was given back to me (It had been there for a year, maybe more!) I hope the computer can handle all of this, especially having a castle for a house and 127 pets lol. Anyways, If I don’t like it, I always have Fire Emblem to play, but I will keep visiting my pets to keep them happy. One more thing, maybe for that weird care-your-pet thing if you get a ton of points you should get an exclusive virtual like a Caring Kangaroo or something like that. But like a really high amount. Like a bajillion. Also webkinz is down this morning and all I see is a big green W. (Webkinz X being added maybe?) At least I had this bookmarked. :3
ya it’s here!!!!
When will Webkinz be accessible? All I get is a big green W on my screen!
Thanks for letting us know.
I’m sure you already know this but I can’t log in to webkinz right now for some reason? I click the play button and it takes me to a weird log in page where I enter my info but then when I submit it, it just sends me back to the webkinz homepage.
I’m using a chromebook (I tried it on our desktop computer and it works there, but my chromebook cannot log on)
wahoo! here we go, everybody! love to all! :D – Avzora ♥
Aww, this letter is so SAPPY! WE LOVE YOU GUYS TOO!!!! :,)
When will you be ready for us to start “BETA testing” this?
Oh man, this is exciting! I can’t wait to see this new Webkinz World.
Thanks to whole Webkinz Team for all the hard-work done and dedication. I can’t believe Webkinz X starts today , you realized a lot in only few years , cuz’ we know how difficult is to do animations. I just appreciate the effort and I’ll be always pleasured and glad to be a part of this amazing community. And you were right here, too ,pets are very important and we must care them. And keep doing what you do… you’re The Best Team Ever.