We have been listening to our members and we are aware that some of you are experiencing difficulty logging into Webkinz World. We want to help get you back onto Webkinz World as quickly as possible!
We are currently aware of an issue that prevents some Mac users from logging on when using the browser Firefox. We are working on fixing this, but in the meantime, if you are using a Mac, we suggest that you try opening Webkinz in a different browser.
If you are not using a Mac and Firefox but are still experiencing difficulty logging on, please let us know in the comments section below which browser and which version of Flash you are using. This information may help us pinpoint the problem.
Thank you so much for your valuable feedback and for your patience as we work hard to get you back to playing your favorite games and taking care of your pets!
January 17th getting a error of 603 on both google chrome and Explorer Please help. I don’t see any maintnace updates so I dont know whats going on.
I’m really frustrated with the game. It freezes every time I’m on it. I used google chrome
I have so much trouble playing on webkinz. I can logged on and do things but it freezes and crashes the whole time. I can’t even play a game because it crashes or freezes the whole time, It’s very frustrating especially when working on a challenge and goals
cant log on to my account purplefrog86. keeps saying wrong user.
i cant log on to my two accounts . saying incorrect user. purplefrog86 and bluefrog86 my user names.
Please contact webkinzsupport@ganz.com
I CANNOT LOGON to Webkinz. I do use a Mac. I have tried every browser I have … safari, Google Chrome, and Firefox. NOTHING WORKS. This just happened ten minutes ago. I was on earlier and no problem today. But NOW I CANNOT GET ON. HELP HELP HELP HELP
I am using both chrome and safari on a mac and all I see is a green W
You will need to re-enable the Flash plugin on your browser: https://webkinznewz.ganzworld.com/announcements/enabling-flash-on-your-browser/
I’m trying to log on via windows and Google chrome, but I can’t access the login on the website. There is just a big green webkinz “w” silhouette.
It’s possible that your browser has disabled Flash. Visit https://webkinznewz.ganzworld.com/announcements/enabling-flash-on-your-browser/ for instructions on re-enabling.
every time I go to the Webkinz website to play on the Mac version, it just shows the logo and an empty green box on all the browsers I used
That screen appears if Flash has been disabled by your browser. You might find this useful: https://webkinznewz.ganzworld.com/announcements/enabling-flash-on-your-browser/
I am using Google Chrome and when I try to log on to my account, I click ‘Webkinz Play” and it just takes me to the App Store so that I can go on the Webkinz app. Also I am having a problem getting the deluxe membership because when I click the “Go Deluxe” button, it docent take me any were.