Webkinz is NEW and IMPROVED!
Check out this video all about the new ways to care for your pet while earning Family Score and prizes!
Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.
With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!
Want to learn more about known issues with the current release and items? Click here.
What do you think of your NEW Webkinz World? Let us know in the comments below!
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
***UPDATE July 19, 2015***
For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.
***UPDATE July 20, 2015***
To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.
and the items that disappeared wer’re items i really liked. :( I WANT THE OLD ONE VERSION BACK PLEASE i don’t even know how to change pets!!!!!
i do not like the new webkinz at all, some of my items in my rooms have disappeared and i love webkinz but not so much anymore and i really liked the other version if any one can help me please reply. thanks.
Give us back our old webkinz world. Add a few items if you like but this new version is going to cost you lots of customers.
This new set-up is TERRIBLE. Kinzville academy I can not do, lag is making the classes impossible. Magical Forest. I can not collect stars. My pets are always hungry and now want to sleep five minutes after I wake them up. This is not FUN. I am a DELUXE member with 4 accounts. I have played WEBKINZ every day for the past 5 years. I was a member of WEBKINZ FRIENDS. Right now when my membership comes for renew in NOVEMBER I do not feel I will renew. I would not tell any of my friends to join WEBKINZ . There are to many good games out their. If it was not broke WHY did you try to FIX it.
i cannot find the marshmallow collecting icon??? or am I just not looking hard enough? thanks guys!
Okay, after reading just the FIRST PAGE of comments, you know who is demanding? Us players. The game JUST changed people, you knew there would be glitches, don’t freak out. I agree that there are things I don’t like but i am keeping my comments to myself for now and waiting for things to settle down because i realize that some things are just needing ot be fixed and it is a temporary inconvenience and other things I just need to get used to. No one likes change…it’s scary. I am not going to go crying that I am going to quit just because things are different, as long as i can still play tile tower and atlantiles! well okay also cash cow, get eleven , triple strike and stack em up solitaires, zingoz pop and…well you get the idea.
I agree with you!! More people like you need to explain that Wekinz just needs to fix glitches and other problems. I have a few problems and like you said, “I am not going to crying that I’m going to quit just because things are different. Posting these comment helps Webkinz realize what needs to be done.
So when you PAY for something, you are fine with it being changed into something else before your pay period as ended?
I have spent literally thousands of dollars on Webkinz and estore items. The opinions of customers matter if they want people to keep buying their product. They need to know what makes us happy or unhappy if they want us to keep playing/buying products. Changes affect us all, and every voice here is valuable information. If the product is good, people keep buying and referring their friends to it (meaning more sales). If not, not so much. It makes good business sense that they need to know how we feel about this. I know my referral of webkinz to certain people in my acquaintance has resulted in thousands of dollars more in sales for them from just one person I know who went a little bonkers buying webkinz stuff. If I feel the site isn’t optimal for someone’s kids to play on I wouldn’t refer them to it. So in essence, every opinion matters in the long run and it’s wise to hear them.
Except I can’t play those game without “my pet” interrupting constantly being hungry, or too tired and needs a nap, or wants to go somewhere else. Then there is the constant flashing of “words, ZZZZZ’s, or moons, smiley faces, etc…in the bottom left corner.
Pretty please can you put back the ORIGINAL YAWN???? It was sooooooo adorable, this new one is icky creepy.
i can’t find my marshmallow’s can someone tell me where to find them thx ahead of time.
Please fix the Marshmallow challenge it’s being hidden by the map dock.
the pets are so demanding and they never smile – they look sad all the time. I get a heart filled and in 30 seconds it is gone because I can’t keep the hunger meter filled. I had 700 food items and they are almost gone in 2 days! filling jumbleberry jars is difficult because you can’t get it all on the screen at the same time. Things are so small I can barely see what I have in my dock. you have to do so many steps to do anything it is way more difficult an time consuming than before. I used to do this to relax and now it isn’t fun anymore :(It is far too much work – g,lad I didn’t spend money to be deluxe before this happened because I may be done with webkinz – this aggravation isn’t worth it. Going to the park is crazy – i move in slow motion and everyone else is running around. Far too complicated and frustrating – it wasn’t broken and now this improvement stinks. I don’t have a couple weeks to have you work out glitches, my food and patience will be gone. – if you spent 2 years on this it shouldn’t be so bad. How could you not know?