Welcome to the New Webkinz!

 

Webkinz is NEW and IMPROVED!

 

Check out this video all about the new ways to care for your pet while earning Family Score and prizes!

 

 

 

 

Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.

 

With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!

 

Want to learn more about known issues with the current release and items? Click here.

 

What do you think of your NEW Webkinz World? Let us know in the comments below!

 

 

If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:

 

1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.

 

2) Check that your Flash Player is up to date.

 

3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.

 

4) Try a new browser.

 

5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.

 

 

***UPDATE July 19, 2015***

 

 

For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.

 

***UPDATE July 20, 2015***

To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.

 

895 Responses to Welcome to the New Webkinz!

  1. bronwyn1706 says:

    Energy level and hunger drop way too quickly hoping this is just a glitch and they won’t be so demanding in future

  2. guineapiggirl says:

    It won’t even load up on my computer!

  3. MEGWEBKINZ says:

    YAAY! Its here!!!! ~Hug a Pug~

  4. Loveyscupcake2014 says:

    I cant even get in the farthest i get is were the green screen comes up and then it kind of freezes and doesnt go any farther

  5. chocolateprincess357 says:

    Oh My Gosh! THIS IS GOING TO GET SO ANNOYING!

    • RainbowDash716 says:

      Yeah, things are so cluttered.

      • Fracktail says:

        I agree. The rooms used to look a lot crisper too; now they look blurry and fuzzy.

        • Gennelle Webkinz says:

          That’s strange, because for me the rooms are much crisper now. Try playing with your Zoom button in your Room and you may see an improvement.

          • xmy9tailxkinz says:

            Lol! I loved the room!

          • dominocat4443 says:

            ya, the same thing happened w/ me, but when i zoomed in, it wasn’t blurry anymore.

          • nmm033 says:

            Yeah, they are crisper for you since your from ganz and you want webkinz x to seem like there are no problems. So, there is a problem and you just say, well for ME it’s working. Now, Ganz is covering up mistakes, ha!

          • Racoon6000 says:

            I love the new zoom. It is my favorite new feature.

          • jrcm says:

            Gennelle is there anything that can be done to speed up Kinzville Park it is so slow to gather trash. Also can you put it on the to do list having sub categories in clothing – it’s tedious having to go through everything to get to shoes. If possible could there be some way to put us back to the start of each category or start from the end, some of us hoarders have thousands of items – going back and forth is time consuming with the needier pets. One last thing please bring back the total count of items per category. Thanks, that’s all I can think of for now.

          • AvrilaC says:

            I totally agree, jrcm! Since clothing is arranged in sub-categories already, it should be easy to give us a way to jump directly to the subcategory that we want. And the item count is absolutely essential, especially for free members! If we are only allowed 50 items, we need to know when we are getting close to that amount. And when trying to pick up trash, my pet moved about as fast as a snail! It’s annoying, because the other pets were moving normal speed, and got most of the trash right in front of my nose.

          • webkinzdiamond says:

            same here, but i didn’t go to the park yet. i have like 1000 and up stuff in my inventory btw

          • webkinzdiamond says:

            ok i went to the park. soooooo slow.

          • butterfly7 says:

            Yep for us dock hoarders, the dock changes have been the worst. It was so much simpler when the new items were at the end of the category and we could sort everything into our own order. The alphabetised dock is not a good feature at all. :(

          • gussie11 says:

            I completely agree.

          • roosteelflash says:

            I totally agree with the request for subcategories in clothing. That would make it so much nicer, especially when our pets are timing us on how quickly we can find them a new outfit. Thanks Ganz for considering these requests.

          • winterwarriorwolf says:

            Strange. Mine are actually blurry zoomed in and zoomed out :/

          • 1Emerald1 says:

            My rooms look like they’re in HD now, & I love it! I can actually see the details on all of my items. They’re more detailed than I realized before.

          • 1Emerald1 says:

            On my account, things look much crisper than ever before. They look positively HD. I’m using Firefox. Hope this helps.

          • 1Emerald1 says:

            Oh, sorry. I thought that the similar comment I made yesterday didn’t post.

          • justinanj says:

            Then you don’t get to see the full room though not a very good option

          • Tetra304 says:

            They’re not very crisp at all, no. They’re blurry and not nice to look at.

        • ImPoisoniv31 says:

          Mine are blurry too, the zoom has no effect

          • guppie52 says:

            I agree my water rooms are green looking now. They used to be blue. It doesn’t matter to change the zoom, when you go to a different room it is right back blurry.

        • dps2002 says:

          Good i am not the only one that sees that in my rooms

        • silvermist03 says:

          Yeah. Also, Whenever I feed them, their energy goes down. And, like a lot of people have said, I have to feed them constantly. Can you please make it so we can choose which one we want to play on? God bless, Silvermist03

    • rosypony1 says:

      LOL i know right? :) I don’t usually go on Webkinz a lot but it is kinda!

    • Beeka4500 says:

      I agree!

    • Warden says:

      I completely agree with you, chocolateprincess357!

    • Ikawolf says:

      It’s already obnoxious having to feed my pet twenty food items only for their hunger bar to plummet when I change their outfit. Just wonderful.

    • webkinzdiamond says:

      irk it’s SOOO annoying and confusing

    • 3mmm3 says:

      I agree 100%, I think I might be done with webkinz, it’s sad cause I’ve been playing for a long time and have gotten so much stuff, I’ll have to think about what to do. ;(

    • gloriahorse says:

      is there any way that you can change it back?

  6. Ikawolf says:

    My first impression was kind of so-so. The pets are very demanding and I was unable to attend a friend’s party because it wouldn’t load. I cleared the cache, but nothing worked. I then noticed that in screens such as the friend finder, I was unable to close it because it extended beyond the perimeter of the screen, so I had to just close the entire browser. I do have another question – do our gardens no longer require weeding, raking and watering? I harvested my crops and when I went to water, it inquired that they were not ready to be harvested. If this is the case, that’s great, because I have a huge garden and a busy schedule! I’m liking it other than that, actually.

  7. nanny3211 says:

    Does this version work with Windows 10 and IE? All I get is a big red PLAY button which takes me to a login screen that loops back to the PLAY button.

    • Hhayes says:

      Yeah That happens on Chrome try another browser

      • compton97 says:

        Check your plug-ins on Chrome, go to ‘show details’ and click the little box that says ‘always run’. That got me in, hope it helps other Chrome users. Sadly it only gets you on the site, it doesn’t fiX the rest of the tragedy of Webkinz X.

  8. bumbles6816 says:

    I do not if this is for everyone, but all I get is just a blank blue screen after loading. I cannot see anything for the new updates

  9. bumbles6816 says:

    I cannot even see anything. All that is coming up for me is a blank blue screen.

    • Ikawolf says:

      Try clearing your browser’s cache. I’m not sure what browser you’re using, but if you click on ‘settings’ and go to ‘history’, it should give you the option to clear ‘cached images and files’. I do hope that this helps!

      • Rabbitcorn says:

        Ganz, please fix these things. First of all, I have to feed my webkinz all the time. Also put them to sleep. I like it that you earn prizes for caring them, but when I always just play one game at the arcade, (Wheel of WOW for example) and when i look at their needs, the energy is at 50%. Also, I think you should have health instead of energy. So we can tell if the webkinz is feeling a little sick or not. Also, you shouldn’t have the pet looking sad when their happiness is at 100% Please fix all of these things. Just to let you know, i like the older webkinz better.

        • compton97 says:

          I have Webkinz IN BED sleeping, yet telling me they need a nap or can’t go on without sleep. As well as some constantly sad looking no matter what they demand and are given, even when it is promptly done.

          • ImaPepper says:

            Lol, I know, it’s weird. Like when your pet is ASLEEP and asking for a new outfit or a snack. Just gonna ride this wave and see how it all works out, lol.

  10. flowerkat8 says:

    I have a question about this. Do we have to do our pet’s requests? Sometimes, I’m in a mood to do things and other times I’m not. When they get tired, do I have to put them in bed before I can play with them again? Because I tend to play with my fire fawn a lot, and I don’t want her to drop on the floor asleep on me. And can I close their requests? It’s gonna get annoying if I have it floating there when I don’t want to do the thing. Hopefully I won’t be as bored with the new webkinz as I was with the old. Thanks :3

    • Fracktail says:

      I agree that their energy levels drop far too fast. I can’t do Kinzville Academy anymore because the three classes combined will completely knock them out, and even a simple Arcade game will cut the energy meter nearly in half! Which isn’t good at all if that’s the thing they’re telling you to do. I could only play with my beagle for about seven minutes before he got all tuckered out! I know I said that people shouldn’t be on Webkinz for too long, but that seems a bit overboard…

      • gemrysforest says:

        Yeah, it takes me about three hours every night to run dailies on all my accounts, including a strawberry plantation on one account that takes anywhere from 30 minutes to an hour or so alone, depending on the stage of crops. Granted, I live alone except for cats, and this is (WAS, anyway) something I enjoy doing, but it sounds like if I can ever even get in, I’m in for a world of pain and harassment from my pets just trying to tend to the basics. And flashing things and too much going on when I am trying to focus sends my sensory issues and aspie spider senses into overdrive. One reason I LOVED Webkinz so much and got so involved was because it wasn’t demanding and overloaded like other games/sites. It was perfect, a place that fit well with me.

        • Elizabeh says:

          gemrysforest, thank you, for Xespressing Xactly some of my concerns and feelings, as well. “Flashing things and too much going on…sensory issues…” No longer a fun, relaxing alternate world to visit. I too am a WW gardener and not a game player at all and do not want to be pushed into activities in which I have no interest. I am a quiet, reflective person and HAD calm, quiet, well mannered pets. Ganz has decided to assign THEIR idea of completely different personalities to our pets. This may be the single determining factor of whether I continue playing here or not.

          • Warden says:

            I agree with the members above, it was my relax time before bed and last night I found myself quite stressed about the whole thing! I’m a little worried about going back into WW today after reading that everything also makes noise, now. Fluke that I had the sound turned down last night? It probably would have made that bad scenario even worse. Let the pets remain pets, not divas! Probably why I’m a cat person, too, as dogs demand to go out for a walk, cats just live their own lives. Demanding pets, MUST DO and time limits on said demands? Like nails on a chalkboard.

          • 1Emerald1 says:

            I guess that depends upon the cats. My (live) cats are very interested in & involved with whatever the people are doing in our house. I wouldn’t want a pet that “just lived its own life”, what a bore.

          • cynderlily says:

            strange I only have two webkinz pets and I don’t think their demanding.

          • Fracktail says:

            I agree that the pets’ personalities are completely changed! Before, the pets had fairly open-ended personalities; even though they did talk, we could still use our imaginations to assign whatever personality we wanted to our pets. This imaginative aspect of the site was always fun for me, even when I started playing as a little kid, but…now that aspect is pretty much gone. We have very little time to personalize our virtual characters’ rooms anymore, too, because they’re constantly asking for things! Even before Webkinz X, though, I feel like the site’s environment has changed a lot. Webkinz World used to be a fantasy land where fairies and mythical creatures run rampant, and it was an idyllic world where nature and exploration were main themes, perfect for both small children or even an older player looking for an escape from the demanding and busy real world. Now, Kinzville is an urban-type environment where changing things to be more “modern” is the main priority, even if they don’t outright say so. That quest to be “modern” is slowly draining the life out of the site, I feel, and maybe it’s the nostalgia talking but it just isn’t the site it used to be.

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