Welcome to the New Webkinz!

 

Webkinz is NEW and IMPROVED!

 

Check out this video all about the new ways to care for your pet while earning Family Score and prizes!

 

 

 

 

Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.

 

With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!

 

Want to learn more about known issues with the current release and items? Click here.

 

What do you think of your NEW Webkinz World? Let us know in the comments below!

 

 

If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:

 

1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.

 

2) Check that your Flash Player is up to date.

 

3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.

 

4) Try a new browser.

 

5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.

 

 

***UPDATE July 19, 2015***

 

 

For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.

 

***UPDATE July 20, 2015***

To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.

 

895 Responses to Welcome to the New Webkinz!

  1. red2white says:

    Would like doing things the old way.

  2. red2white says:

    Wish it would run a lot smoother.

  3. 2001smommyganz says:

    What about Alyssa’s Star Challenge? I have not been able to search for stars since Webkinz X started. Has anyone else had this problem or is this one of the glitches?? I love trading stars with Nafaria & right now I can’t even search for any!

  4. qeynos says:

    Three days and over six hours staring at my pet and it has asked for nothing.

  5. dalion2002 says:

    Earned the Bunk hammack and i did not get it figure it will come just wanted you to know. Webkinz has been great at addressing problems as quick as possible Thank you for all you do.

  6. dalion2002 says:

    Earned the Bunk hammack and id not get it figure it will come just wanted you to know. Webkinz has been great at addressing problems as quick as possible Thank you for all you do.

  7. froglady13 says:

    While I like some of the changes, Some are truly annoying. Some have been mention – most annoying is the pet/heart and item bar is not visible on any screen except my house screen and I don’t know how to fix it. The items on the incomplete list like the sweet watermelon tree and there are a couple of oters that were bought with epoints and cannot be used are annoying, considering it was basic cash money used to but them. When you are a deluxe member and therefore payed cash to become one it hurts even more when there are so many issues that make playing on the webkins site aggravating. I loved playing here and now it is almost a chore…makes me sad

  8. hccinfo says:

    Still don’t like this – can’t see the dock as it is cut off the bottom of the cscreen often and it is so small I have trouble knowing what things are. My pets are still constantly hungry and their meters don’t ever get full and they are always tired! So many things still missing from rooms – windows I had are replaced by posters and sometimes they are doubles over and looks terrible. My space window doesn’t fit any more where it used to – I feel violated! I am going through ridiculous amounts of KC trying to buy food whcih doesn’t seem to matter anyway and I get a heart almost full and next thing I look and it is empty again! What gives GANZ? You may have thought this was cool but it is a pain and no fun any longer – it is stressful and annoying. Go to the store and everything is for deluxe or estore points. There is nothing new for regular members and after all the money spent buying pets and clothes trading cards, and all the accessories you used to offer and that doesn’t count anymore – we regular members aren’t good enough to get anything new or fun…it is a shame.

  9. siggy8 says:

    I don’t like the demanding pets, they always ask when you are in the middle of a game or are at the park or are doing something and you have to go back to do whatever they are demanding. My least favorite thing about the change is the pets calling me by my real name, that shouldn’t be, my user name is what they should use. I would like you to fix the pianos and other items, I like the musical items but they aren’t working.And I fill the heart get out a different pet, fill that heart and in a couple days the pets I put away have an empty heart again and are totally sad, I’d rather not fill their hearts at all , because the ones I haven’t done look normal not sad.

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