Fan Mail with Fiona

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).




Hi Fiona, I was wondering: To keep things fresh and add new perspectives; Do Ganz employees ever switch job positions? Thank you for your reply! – 50ishwebbies


Well, 50ishwebbies, I used to be the CEO before I decided to take a break and do something I really love — delivering mail! Kidding, kidding, but you know, there have been individuals that have moved around quite a bit. We’ve had customer service reps become QA testers, folks in the creative department going into marketing, developers becoming project managers, and sometimes we all have to help out with testing when there’s a big project about to come out.





Thanks for the answers, Fiona! However, I have a question: I shared my Helping Paws code with my friend, and she created an account. But after the first week, when I got estore points, I’ve only received a 100kc token. How come I don’t get any of those cool prizes, or estore points anymore? – Joy_Webkinz



Good question, Joy_Webkinz! Each Helper Account will earn you points towards rewards like eStore Points, KinzCash and the gift boxes, but the points you earn depend on the activity on the Helper Account. The less your friend does on her account, the fewer points you earn towards rewards. That’s why it’s great to have LOTS of Helper Accounts — then the little things they each do on their accounts will add up to better prizes for you.




Hi Fiona! Thanks for so regularly answering all our questions. It’s so helpful! I have a question about the Employment Office. Like you, I love Kinzpost! So I love to do the Kinzpost Sorter job, but it seems like the other hard job (Kinzville Mover) comes up much more often. Is there a reason for this? I’d love to be able to sort Kinzpost more often! Thank you! – TropicalGirl



I do love KinzPost! I could sort boxes in my sleep. The job postings are random, but that doesn’t mean they’ll show up equally — random can be funny that way. Since they change every hour, you may have to check very often before your favorite job shows up. About the only way you can guarantee to play your favorite game once a day is to become a Deluxe Member — then you can pick which extra job you want… like KinzPost Sorter! Happy sorting!









Want to write to Webkinz?
Send your letters to:
Ganz #04360 Industrial Parkway
Cheektowaga, NY



Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!



83 Responses to Fan Mail with Fiona

  1. RainbowDash20PercentCoole says:

    WOW! Great questions, 50iswebbies, Tropicalgirl, and Joy_Webkinz! It’s been forever since I’ve played Webkiiiinz!!!!!!

  2. cmsrockz1 says:

    I do have a question as to how they random choose pics of rooms in the room designs are is it done in the room designs I have sent in so many and none drawn to show just curious. I just stopped sending.. cmsrockz

  3. supermanandbatman4 says:

    Hi Fiona! Is there a way to start the webkinz charms over again once you have collected them all?

  4. bubbashuka says:

    Hi Fiona! I was wondering if it will ever be available to move around rooms in your map? I have so many rooms in my map and it is so hard to find the room I’m looking for. Thanks! ~bubbashuka

    • 1955tiny says:

      I have pets and their rooms set up north south east and west . I have seasons in each area like winter is south . It makes it easier to find things . I also have all Heart Care rooms with a <3 symbol on my maps to find those rooms fast when asked to do care. I have 4 gardens and have a pet live in each . All small and older rooms that I empty are for storage Rare , winter fall all sorts of storage .

  5. kaye10 says:

    Hi–recurring problem–IF use an account which was begun as a free account (no matter how much money is later spent) it has become impossible to log into that account due to ads which will not go away & allow log-in. Further complicating this, after this unsuccessful attempt, one cannot then log into ANY other accounts, as the same ads show up–YIKES–YOU ARE GOING TO LOSE THOSE PEOPLE YOU ARE TRYING SO DESPERATELY TO HOOK!

    • Mrchaka says:

      have u tried going to the parents section on the main login screen and turning the ads off. you cant turn turn them off on a free account but once you adopt a pet {and you can actually get one for a $1.99 in the eStore,} it will let you turn the ads off and it is so much better. hope this helps

    • 1955tiny says:

      I have AD’s ON in my FIRE FOX and play with Chrome AD’s OFF. This just saves me time and frustration.

  6. Elessar says:

    Hello, Fiona! We used to be able to choose which Clubhouse Room/Trading Room we could go to. Do you know if that feature is ever going to return? I hope it does, because I do not like crowds.

  7. hockeyamma says:

    I would like to know why the Pet of the month is always a new pet. I have 14 accounts that i take care of with over 700 pets, been a member since 2009 and in the beginning some of the pets i have were the pet of the month, but for the past year they are always the new pets. Hope you can answer the issue, Thank You

  8. FoxesRule612 says:

    Hey there, Fiona! FoxesRule612 here…I have a question about KinzChat Plus. I went to the Parents’ Area and allowed my account to use KinzChat Plus. However, it doesn’t work, because my account is out of the US and Canada region. Will KC Plus ever be available for those outside the US? Thanks! =^^=

  9. tinygma says:

    I played a RUNNING Tournament yesterday . While in the Holding room . THERE was a TV AND IT WORKED !!! WHY cant they all get fixed . YES THE CHEF WAS THERE !!

  10. kittymade10 says:

    That’s a great question Tropicalgirl! Congrats on getting featured Joy_webkinz, Tropicalgirl, and a pretty good friend of mine, 50ishwebbies! I thought all of your wuestions were great!! ~kitty

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