GanzWorld & Webkinz Newz

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This topic contains 1,360 replies, has 530 voices, and was last updated by  Sally Webkinz 1 week, 3 days ago.

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  • #858321

    webkinzworld
    Key Master
    1. #2285219

      I don’t know what i need to do, but when I try to reset my password, I keep getting a pop-up saying that I am missing the pet name. What does that mean?

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    2. #2284997

      chiara19243
      Member

      Is there anyway to change/updates the email connected to my account? I don’t think I’m using my most current one.

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    3. #2284181

      Jgklein99
      Member

      I am having trouble using the customer support page. Recently I have been experiencing a few glitches, but when I go to report them, I can’t seem to be able to submit anything. Depending on what I click, I either get to a screen that says “Please fill out the required fields below” but then there is nothing to fill out, or I get a message that pops up saying “403 FORBIDDEN”. I have tried sending an email, but to no response. How can I contact Ganz about a glitch? Is there an email or phone number I can use?

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      • #2284415

        Sally Webkinz
        Key Master

        For issues with Webkinz World, send an email to webkinzsupport@ganz.com. For issues with Ganz eStore, Ganz eStore purchases or Deluxe Memberships, please contact ganzestorecs@ganz.com . There is no phone support at this time.

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    4. #2284179

      I’m stuck on the fourth task in Deep Water Dilemma in Adventure Park. I need to find the underwater key, but can’t dig in the two remaining spots. Any suggestions?

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    5. #2284025

      canit3942
      Member

      Hi everyone! I’m new to GanzWorld but I’ve played Webkinz for a while now and I want to know how I can share my cool crafts with Crafty Critterz? I love to make arts & crafts and would enjoy sharing my designs.

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