Topic: Places in Webkinz World

Places in Webkinz World

This topic contains 617 replies, has 326 voices, and was last updated by gdl2002 2 months ago.

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February 24, 2014 at 2:28 pm #858315

webkinzworld
Key Master
1. October 26, 2015 at 9:28 am #957510
  
  treeeater1
  Member
  
  I am trying to reach tech support and this whole new system is frustrating. We have completed our candy hunt in the Reading Room but we are not being awarded our final prize. How do we get it?
  
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  - October 26, 2015 at 9:38 am #957544
    
    Sally Webkinz
    Key Master
    
    There is a known issue with the button not working for some people, but the prize should have been automatically added to your dock as soon as you received the last piece of candy. Please check your dock in the Furniture section. If it is still not there, please send an email to webkinzsupport@ganz.com
    
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2. October 25, 2015 at 9:14 am #957471
  
  jrm910
  Member
  
  How in the world do you complete weightlifting on level 9. Time too short and bars are way smaller to complete it. Frustrating for sure. Ugh.
  
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3. October 23, 2015 at 3:40 pm #957413
  
  jrm910
  Member
  
  Why won’t it let me compete in the stadium? I click on the box and it does nothing. I have the minimum requirements. Help please.
  
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4. October 17, 2015 at 5:35 pm #956978
  
  mom030406
  Member
  
  Has anyone else had a Quest in the Adventure Park that gave you only half of the items you needed to finish it? I have had quests that told me to go through a locked door and many days later the door is open. My most recent quest told me to dig up to pieces of rope in two different rooms but only one piece was buried!
  
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  - October 26, 2015 at 11:12 am #957551
    
    izzyblue
    Member
    
    I have also, I needed to find three, crystals, only found two, dug everywhere I could and found no more. Now when I go back there is nothing to dig.
    
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    - October 26, 2015 at 11:17 am #957565
      
      Sally Webkinz
      Key Master
      
      Please send an email to webkinzsupport@ganz.com — they can reset the Park for you.
      
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5. October 12, 2015 at 12:22 am #956402
  
  MOMCOLE2
  Member
  
  I am still frustrated that many items in my room are not working anymore. They worked for several months and the last two months they quit working. I can’t watch any TVs and some items don’t work like they did before the last upgrade. Please give us an update that is within this week, as to when our items will be restored. Thanks.
  
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