chickpeaadovington

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  • February 21, 2019 at 10:01 am in reply to: Adopting a Pet #1792962

    chickpeaadovington
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    Sally, can you please help me? I bought a Webkinz plush recently while in Lake Placid. However, it appears that someone used the secret code that came with our new pet without actually purchasing the plush. I have emailed Webkinz 3 or 4 times now but haven’t heard back yet. My child is really hoping that she can adopt her new Webkinz Lamb soon, but I think we will need a new secret code, or for them to solve the problem with the used code. I have a photo of the receipt as proof of purchase and also have a photo of the tag itself with the original secret code on it. Can you please help or have webkinz support get back to me? Thanks!

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