Fan Mail with Fiona

 

Hello my lovelies! It is I, Fiona Feathers, your humble KinzPost Courier, and I’m here to answer more of your questions! You can find my previous answers here. Let’s dive in!

 

Fiona, when can we see more quizzes? And I really miss Treasure Hunt on Ganzworld?

 

– natalie13

 

We do appreciate when you wonderful folk write in and tell us what you miss or would like to see on Webkinz Newz! I’ll share your suggestions with the creative team, my friend!

 

I have a Bloomin’ Desk Lamp but it’s not in my dock because it’s stuck in a room. The lamp looks like it’s there but it’s not; my pets can walk over it and I can place furniture over it but it still shows as there. Can it be put back in my Dock?

 

– 1Eeyore

 

Sorry to hear you’re having trouble with the pesky lamp, 1Eeyore! When a little oopsie like this happens, your first stop should be the Webkinz Customer Support team. You can report your stuck item by submitting a ticket here OR you can email the team at webkinzsupport@ganz.com. If you email, be sure to describe your issue with the most detail possible and include your username!

 

Hello Fiona! I am kind of new to KinzChat Plus but I don’t really have any friends mostly because I am kinda shy to go up and say hi to people in the clubhouse… Do you have any suggestions?

 

–Uno8schroo

 

I sure do! Firstly, don’t be afraid to say hello to fellow Webkinz players in the Clubhouse, as many are quite friendly! If you do encounter someone breaking the rules of conduct in the Clubhouse (like being rude or inappropriate), be sure to report them immediately. Here’s how. Also, Webkinz Newz is a great place to meet and friend fellow players. My three pieces of advice? Be careful with whom you share your username, NEVER give out your password, and change your password frequently. Once you’ve made these new friends, however, why not meet up in KinzChat Plus as a group? I’m sure you’ll meet lots of fun folks that way! Stay friendly and welcoming to others, and friendships will surely follow.

 

Want to write to Webkinz? Send your letters to:

 

Ganz
#043
60 Industrial Parkway
Cheektowaga, NY
14227-9903

 

 

 

 

 

 

 

37 Responses to Fan Mail with Fiona

  1. puffapuffle2 says:

    I would ask” Why are there membership! It feels SOOOO unfair that we cant do things they can do!! :(“

  2. monster_high says:

    I have a Question; please could you answer Fiona; I have many small rooms that are useless and it is taking up space on my map, is the ganz team going to make a room delete button to allow us to get rid of rooms we no-longer need?

  3. granmabear says:

    I can’t play Goobers Lab in Webkinz…4 days now it says I’ve had my turn for the day…help please

  4. MiaStella789 says:

    I miss the treasure hunts. Big time..

  5. griffoned says:

    When an item gets stuck on my account, I usually can remove it on Webkinz Mobile.

  6. 1Eeyore says:

    Thank so much! Soon ill be able to use my room and my lamp.

  7. ImaPepper says:

    Hey, 1Eeyore–I had a similar problem with items stuck in my rooms because of doorways. Basically, I had wall items in rooms, then when I added a new room and it created a doorway, the item got stuck. (I check now before I buy new rooms) I was about to contact customer support but when I went into the rooms with stuck items using my Mobile app, the items were returned to my dock. If you have the Mobile app, you could try that and see if it fixes your glitch. You can always contact customer support if it doesn’t work.

    • NMKID4527 says:

      That also helped me, Imapepper! I’m really glad that it helps.

    • paoddbeartashiekins says:

      Oh, thanks! I hate having paintings and music notes over my doors.

      • hklover6317 says:

        yes, I also have had this problem… I got a car (I don’t know where I got it I was a new webkinz owner) then I um (I don’t really remember how it got stuck sorry) but anyway I got my pets car stuck in the way in the corner of my well it really wasn’t in my room anymore just in that random blue space. . so long story short my car got stuck in the weird blue space thingy and then a few years later POOF it was just sitting in the middle of my room! P.S. sorry this story was SO long

    • likewebkinz4o9 says:

      Fiona, something happened to my window on the world lamp, i put it in my room on the mobile app and it dissapeerd. It was not in my dock when I got my laptop D:! How do I get it back? ~NOOOOOOOOOOOOOOOOOOOOOO~

  8. CheekyCat says:

    Does this mean that it is allowed to say our full username in KinzChat Plus by saying things like this perhaps if my username was Crazytyhdaku: CRAZY TY HaD A liKe U

  9. animelover7644 says:

    Thanks fiona! I love it that you do this. it is really helpful.

  10. oats34WK says:

    awesome Uno8schroo Fiona answered your question. hugs oats34WK

    • Pokekinz says:

      It’s hard to meet up in KC+ as a group, seeing as we can’t join friends anywhere anymore. KC+ is quite ruined now.

      • _emiemiemiemiemi_ says:

        Well there’s nothing wrong with the park. Just meet up in the same park! That’s what I used to do. I don’t have as much time to get in the park anymore. P.S. I have a great password because I made it when I was younger! XD It is a misspelled word no one will ever figure out. No one will figure it out.

        • oats34WK says:

          i agree emiemiemiemi there is absolutely nothing wrong with the park i go there few times. actually i was there earlier to visit cowabelle

          • lavadragon says:

            Haha, If we encounter a person who is breaking the rules… IF!!! I encounter people like that on a daily basis! LOL

          • Pokekinz says:

            Hah, no kidding Woodchuck. XD Anyway, there’s definitely some stuff wrong with the park. I mean, it’s a big glitch attraction. Plus, it’s hard to friend people there, and if you wanted to meet someone, you’d have to agree beforehand which park to go to. Plus, there are so many parks, even if someone is in the park, they might be gone by the time you get in the right park (Might, obviously if there’s only one park with people in it, they could only be there), and even if you found the right park, you can’t be sure if they’re in it or not.

          • lavadragon says:

            Haha yes! I am so sick of telling people *who don’t know* how to friend people using the Go Fish Trick! I kinda feel bad for some of them who meet a good friend in there and try to type there username and get banned :P I am also getting tired of freezing when I click on the mayor. That is annoying… Also, why on earth is there like 50 different parks? Most of the time there is only like 1 pet in a couple of the parks. I think that Ganz should open a new place for KC+ and get rid of some of the parks not used (: clever # ???? Hmm… Maybe #NewKC+Place! Not to clever lol.

          • Pokekinz says:

            Well, I think GANZ shoulda kept the rooms in the Clubhouse open to users of KC+. Still steamed about that, and I’ll keep on being steamed ’til I don’t play Webkinz anymore. |:{ #ReturnKC+

        • paoddbeartashiekins says:

          I thought I was getting my password wrong for seven months but I was getting it right and my USER wrong!

        • Uno8schroo says:

          *chuckles* I have a great pw too! ( I made it up when I was little so NOBODY and I mean NOBODY will EVER figure it out! XD)

      • likewebkinz4o9 says:

        pokekinz, i saw some of your pictures in the share center. THEY WERE GREAT!!!!!!

    • Uno8schroo says:

      Thanks!!! :D *hugs back*

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